SC: Under Order XXI Rule 102 CPC, A Transferee Pendente Lite Cannot Obstruct Execution of a Decree  ||  SC: RTE Act promotes fraternity and equality by children of judges and vendors studying together  ||  MP High Court: Aadhaar and Voter ID Cards are Not Definitive Proof of Date of Birth  ||  Chhattisgarh HC: Second Marriage During Subsisting First Marriage Void Unless Custom Permits It  ||  Allahabad HC: Will in Favor of Someone Does Not Affect Compassionate Appointment Based on Dependency  ||  MP High Court: Mere Illness of a Family Member, If Improving, is Not Sufficient for Interim Bail  ||  Bombay HC: ?25K Fine for Flying Kites With Nylon Manjha; Parents Must Ensure Responsible Conduct  ||  Delhi High Court: Home State Must be the First Preference For Claiming Insider IFS Cadre Allocation  ||  SC: Hindu Daughter-In-Law Widowed After Her Father-In-Law’s Death is Entitled to Maintenance  ||  SC: Vendor Remains a Necessary Party in Specific Performance Suits Even After Transferring Property    

Consumer Outreach Program by TRAI through online mode- (Telecom Regulatory Authority of India) (23 Nov 2020)

MANU/TRAI/0100/2020

Media and Communication

1. Telecom Regulatory Authority of India (TRAI), through its Regional Office Bengaluru, conducted online Consumer Outreach Program on 20th Nov 2020 (Friday) for the telecom and broadcasting consumers of Karnataka.

2. One of the important objectives of TRAI is to safeguard consumer interests and create consumer awareness. Towards this objective, TRAI organizes consumer outreach programs in different parts of the country. In the current situation of Covid-19 Pandemic, it was decided to conduct such programs via online meeting platform where consumers can join while sitting at their home, shop, or office.

3. Representatives of Telecom Service Providers, students & faculty of different colleges and other stakeholders participated in the event.

4. During the program, consumers were informed about their rights with regard to various aspect of telecom services viz. Tariff, Value Added Services (VAS), Data Services, Unsolicited Commercial Communications (UCC), Mobile Number Portability, Complaint Redressal Mechanism, etc. Consumers were also informed about various Mobile apps viz. TRAI my-speed app, TRAI my-call app and DND 2.0 app developed by TRAI for consumer empowerment. Consumers were also educated about how consumers can take benefit of these apps and TRAI analytic portal. Consumers were also informed about various frauds viz. Tower fraud, etc. and how to remain careful.

5. It was also informed about Channel selection App for the benefit of consumers so that consumer can see his subscription, add/delete channels and optimize his choice. A video prepared by TRAI in this regard was played during the program.

6. Shri Sanjeev Banzai, Advisor (CA & IT) spoke about IoT and Applications.

7. During the interactive session, many queries of participants were answered by Shri S S Galgali, Advisor TRAI and his team. He clarified the points raised regarding UCC, VAS and Network complaints, Grievance Redressal Mechanism, Refund of Security Deposit and Fraudulent calls The participants were requested to make use of Apps developed by TRAI.

Tags : CONSUMER   OUTREACH PROGRAM   ONLINE MODE  

Share :        

Disclaimer | Copyright 2026 - All Rights Reserved