Search Results for Tag : Consumer
Notifications & Circulars
Telecom Regulatroy Authrority of India "Trai Conducts Consumer Outreach Programme"(12.02.2018)
One of the important objectives of TRAI is to create awareness and safeguard consumer interests. Towards this objective, TRAI organizes consumer outre.....
Tags : Programme, Awareness, Consumer interest
TRAI conducts "Regional Workshop on Capacity Building of Consumer Advocacy Groups" at Hyderabad, Telangana(17.12.2018)
1. One of important objectives of TRAI is to safeguard consumer interests and create consumer awareness. Towards this objective, TRAI has instituted a.....
Tags : Workshop, Capacity Building, Consumer Advocacy Groups
Landmark Consumer Protection Bill, 2019 gets Parliamentary approval(06.08.2019)
Consumer Protection Bill, 2019 would ease the overall process of consumer grievance redressal: Shri Ramvilas Paswan
The Parliament today gave.....
Tags : Consumer Protection, Bill, Parliamentary approval
Central Consumer Protection Authority established to promote, protect and enforce the rights of consumers(30.07.2020)
The Consumer Protection Act, 2019 has come into force from 20th July, 2020. As provided in section 10 of the Act, the Central Consumer Protection Auth.....
Tags : Authority, Rights, Consumers
Consumer Outreach Program by TRAI through online meeting platform(10.09.2020)
1. Telecom Regulatory Authority of India (TRAI), through its Regional Office Kolkata, conducted Consumer Outreach Program via online meeting platform .....
Tags : Consumer Outreach Program, Online meeting
Consumer Outreach Program by TRAI through online mode(23.11.2020)
1. Telecom Regulatory Authority of India (TRAI), through its Regional Office Bengaluru, conducted online Consumer Outreach Program on 20th Nov 2020 (F.....
Tags : Consumer, Outreach Program, Online mode
Several measures taken by DoCA to provide simple and speedy redressal for consumer disputes(10.12.2020)
Central Consumer Protection Authority refers Honey Adulteration matter to Food Regulator FSSAI & extends cooperation in investigation for taking class.....
Tags : Measures, Redressal, Consumer disputes
Top Story
Union Ministry of Power promulgated Electricity (Rights of Consumers) Rules, 2020(21.12.2020)
Central Government lays down Rights to the Electricity Consumers through “Electricity (Rights of Consumers) Rules, 2020”. The Rules would play a signi.....
Tags : Rights, Consumer, Rules
Consumer Outreach Programs by TRAI through online mode(21.12.2020)
1. Telecom Regulatory Authority of India (TRAI), through its Regional Offices conducted three Consumer Outreach Program via online mode on 17th Decemb.....
Tags : Consumer, Programs, Online mode
Union Consumer Affairs Minister, Shri Ram Vilas Paswan launches 'Consumer App': A one stop solution for consumer grievance redressal at the palm of every consumer across the nation(01.10.2019)
In order to fast-track consumer grievance redressal process and provide an effective forum for consumers to give their valuable suggestions to the Dep.....
Tags : Consumer App, Launch, Grievance redressal
News
Consumer Complaints by Subsequent Transferee of Flats Not Always Barred: SC(28.11.2018)
Supreme Court has held that consumer complaints by subsequent transferee of flats are not always barred and clarified that decision in Haryana Urban D.....
Tags : Supreme Court, Consumer Complaint, Subsequent Transferee of Flats
Department of Consumer Affairs launches ‘Jagriti’, a mascot to empower consumers and generate awareness towards consumer rights(15.07.2022)
The Department of Consumer Affairs (DoCA) has launched “Jagriti”, a mascot for empowering consumers and generating awareness of their rights. Jagriti .....
Tags : Jagriti, Launch, Consumer rights
SC Put Stay on Class Suit Proceedings Against Nestle(17.12.2015)
SC has stayed class suit proceedings initiated against Nestle India by Centre before National Consumer Disputes Redressal Commission (NCDRC) over Magg.....
Tags : SC , National Consumer Disputes Redressal Commission, Maggi
SC: Consumer Fora has No Power to Accept Written Statement Beyond Period of 45 Days(12.02.2021)
Supreme Court has reiterated that consumer fora has no jurisdiction and/or power to accept the written statement beyond the period of 45 days.
Tags : SC, Consumer Fora
Transfer of subsidy to domestic LPG consumers(04.12.2018)
Attention is invited to some press reports on change in Direct Benefit Transfer (DBT) of LPG subsidy Scheme wherein it has been reported that Governme.....
Tags : Subsidy, Transfer, LPG consumers
NCDRC Orders Post Offices To Pay Rs 25K To 2 Law Graduates Who Missed Chance At DJSE(26.10.2017)
NCDRC has held the Post Master General in Chandigarh & Lodhi Road in New Delhi guilty of deficiency in service for failing to deliver the application .....
Tags : National Consumer Disputes Redressal Forum, Delhi Judicial Service Examination
NCDRC: Consumer Forums Do Not Have Jurisdiction Over Educational Institutions(23.01.2020)
National Consumer Disputes Redressal Commission has answered a reference holding that 'educational institutions' do not impart 'services' and hence th.....
Tags : National Consumer Disputes Redressal Commission, Jurisdiction Over Educational Institutions
NCDRC: Malarial Death by Mosquito Bite An Accident, Insurer Labile to Pay Up(02.01.2017)
National Consumer Disputes Redressal Commission (NCDRC) has held that a malaria death caused by mosquito bite is an accident, and directed insurer to .....
Tags : National Consumer Disputes Redressal Commission, Malarial Death
Madras High Court Seeks Report on Filling of Posts in District-Level Consumer Forums(19.08.2015)
Madras High Court has sought report from Secretary, Department of Cooperation, Food and Consumer Protection regarding steps taken by him to fill vacan.....
Tags : Madras High Court,Consumer Dispute Forums
SC to States: Start Appointment Process for Consumer Commissions 6 Months Before Vacancies Arise(27.07.2022)
Supreme Court has held that Rule 6(4) of the Consumer Protection Rules 2020 require that the process of appointments shall be initiated by the state g.....
Tags : Supreme Court, Consumer Protection Rules, Vacancies
Centre amends the Legal Metrology (Packaged Commodities) Rules, 2011 for enhanced protection of consumer rights(08.11.2021)
In order to protect interest of consumers, Central Government amends the Legal Metrology (Packaged Commodities) Rules, 2011 for safeguarding Consumer .....
Tags : Rules, Amendment, Consumer rights
CONSUMER - Consumer Forums have Jurisdiction to Dismiss Complaints In Limine: SC(08.03.2019)
Supreme Court has observed that consumer forums have the jurisdiction to dismiss the complaint in limine and decline its admission without notice to t.....
Tags : Supreme Court, Consumer Forum, Dismissal of complaint
SC Says Vehicle Overloading Cant be Sole Ground to Deny Insurance(11.01.2016)
SC has ruled that overloading of vehicle cannot be sole ground for insurance company to reject claims for damages caused to vehicle in a road accident.....
Tags : SC , National Consumer Disputes Redressal Commission, overloading of vehicle
SC: Captive Consumers/Captive Users Are Not Liable to Pay Additional Surcharge(13.12.2021)
Supreme Court has observed that captive consumers/captive users are not liable to pay the additional surcharge leviable under Section 42(4) of the Ele.....
Tags : Supreme Court, Captive Consumers/Captive Users
Judgments
Increase in floating rate of interest arbitrarily and without transparency can warrant court interference(08.06.2015)
Consumer courts can give relief if banks lending to consumers on a floating interest rate arbitrarily, without notice to the borrower and non-transpar.....
Tags : consumer, floating rate, loan
Electricity (Rights of Consumers) Amendment Rules, 2021(29.06.2021)
In exercise of the powers conferred by sub-section (1) read with clause (z) of sub-section (2) of section 176 of the Electricity Act, 2003 (Act 36 of .....
Tags : Rights, Consumers, Rules
Arbitration Clause Won’t Curtail Consumer Rights: Supreme Court(05.03.2018)
Supreme Court has affirmed a ruling that arbitration agreements cannot curtail the jurisdiction of the consumer forum.
Tags : Supreme Court, Consumer Rights
Telecom Regulatory Authority of India launches Complaint Management System portal and app(09.01.2020)
As per TRAI Act, 1997, consumer protection is an important mandate of TRAI. TRAI has taken several initiatives, over the years to protect the interest.....
Tags : Portal, Launch, Consumer Complaints
District Consumer Redressal Forum, Bengaluru Directs Coaching Institute to Refund Fees(16.02.2021)
District Consumer Redressal Forum, Bengaluru has directed a coaching institute to refund the fee collected from a father whose daughter failed in the .....
Tags : District Consumer Redressal Forum, Coaching Institute
International Cases
To prove conduct under Section 10(2)(a) of Competition Act, 2010, it is not necessary to show actual harm to a competitor(20.07.2017)
Present order is related to proceedings initiated under Section 30 of Competition Act, 2010 vide Show Cause Notice No. 14/2016 dated 08th March, 2016 .....
Tags : Consumers, Information, Provisions, Violations
NCDRC Orders Spicejet To Pay Rs. 60,000 For Losing Passenger's Luggage(04.01.2016)
National Consumer Disputes Redressal Commission (NCDRC) has asked SpiceJet airline to pay compensation and penalty of Rs. 60,000 to a Tripura resident.....
Tags : National Consumer Disputes Redressal Commission , SpiceJet airline
Consumer Forum, Kolkata Directs VLCC to Compensate Client who Sustained Burn Injuries(20.01.2020)
District Consumer Disputes Redressal Commission, Kolkata has directed beauty clinic Vandana Luthra Curls and Curves to compensate a client who sustain.....
Tags : Kolkata District Consumer Disputes Redressal Commission, Vandana Luthra Curls and Curves
Madras HC: Consumer Forums Can Set Aside Their Own Ex parte Orders(21.12.2016)
Madras High Court has ruled that every proceeding before Consumer Disputes Redressal Forums is deemed to be a judicial proceeding and, therefore, they.....
Tags : Madras High Court, ex parte orders, Consumer Forums
Increase in floating rate of interest arbitrarily and without transparency can warrant court interference(08.06.2015)
Consumer courts can give relief if banks lending to consumers on a floating interest rate arbitrarily, without notice to the borrower and non-transpar.....
Tags : consumer, floating rate, loan
CCPA Directs to Stop Misleading Advertisements Imposing Penalty(14.02.2022)
Central Consumer Protection Authority (CCPA) has passed two orders against GlaxoSmithKline Asia and Naaptol Online Shopping and directed them to immed.....
Tags : Central Consumer Protection Authority, Misleading Advertisements
Consumer Outreach Programs by TRAI through online mode(09.11.2020)
1. Telecom Regulatory Authority of India (TRAI), through its regional offices conducted Consumer Outreach Programs via online mode on 5th and 6th Nove.....
Tags : Consumer Outreach, Programs, Online mode
NCRDRC Directs Big Bazaar to Discontinue Practice of Imposing Additional Cost of Carry Bags(28.12.2020)
National Consumer Disputes Redressal Commission (NCDRC) has directed Big Bazaar to discontinue its unfair trade practice of arbitrarily imposing addit.....
Tags : National Consumer Disputes Redressal Commission, Big Bazaar
NCDRC: Bank Liable for Fraudulent Online Transaction if Account Holder's Fault Not Proved(11.01.2021)
National Consumer Disputes Redressal Commission (NCDRC) has held that in case of fraudulent transactions leading to withdraw of money from a person's .....
Tags : National Consumer Disputes Redressal Commission, Fraudulent Online Banking Transaction
RERA Doesn’t Bar Homebuyers Complaint Under Consumer Protection Act Against Builder: NCDRC(18.04.2019)
National Consumer Disputes Redressal Commission (NCDRC) has held that Real Estate (Regulation and Development) Act, 2016 (RERA) does not bar filing of.....
Tags : NCDR, Homebuyers, Consumer Protection Act, RERA
"TRAI conducts "Consumer Outreach Programme (COP)" on 27.04.2018 at Gurgaon, Haryana(02.05.2018)
One of important objectives of TRAI is to safeguard consumer interests and create consumer awareness. Towards this objective, TRAI organizes consumer .....
Tags : Consumer outreach, Programmes, Workshops, Consumer interests
SC: Consumer Complaint by Allottee Against Builder Not Barred by RERA Act(03.11.2020)
Supreme Court has held that a complaint before Consumer Fora by allottees against builders is not barred by the Real Estate (Regulation and Developmen.....
Tags : Supreme Court, Consumer Complaint by Allottee Against Builder
Ministry of Consumer Affairs, Food and Public Distribution celebrates National Consumer Day 2018 with the theme "Timely Disposal of Consumer Complaints"(24.12.2018)
The Department of Consumer Affairs, Ministry of Consumer Affairs Food and Public Distribution celebrated the National Consumer Day 2018 with the theme.....
Tags : Consumer Day, Celebration, Theme
J&K&L HC: State Consumer Commission Not Empowered to Exercise Powers of Review(19.12.2022)
Jammu and Kashmir and Ladakh High Court has held that State Consumer Commissions and District Consumer Forums are not empowered to exercise powers of .....
Tags : Jammu and Kashmir and Ladakh High Court, State Consumer Commissions, Review
President of District Consumer Forum does not need High Court recommendation(05.10.2015)
Appointment as President to a District Consumer Forum does not require a recommendation from the High Court, and the selection process is governed by .....
Tags : district, consumer forum, president, district judge
Bureau of Indian Standards notifies Standard Marks(01.12.2015)
The Bureau of Indian Standards notified standard marks for various product types. The Marks, effective 1 December 2015, cover mostly consumer electron.....
Tags : Standard mark, consumer electronics, appliances, mains power
Coal India free to exercise ‘consumer choice’ in tender(14.07.2016)
The Competition Commission of India dismissed a complaint alleging abuse of market position against Coal India Limited, holding that Coal India had ‘c.....
Tags : coal india, tender, scientific, samples, consumer, freedom to choose
NCDRC: Unitech Guilty of Over 10-Yr Delay in Giving Possession of Flat(31.08.2018)
National Consumer Disputes Redressal Commission, has held Unitech Ltd guilty of deficiency in service for over 10-year delay in handing over possessio.....
Tags : Consumer Dispute, Unitech
Chandigarh SCDRC: Misleading Ads About Weight Loss Programmes an Act of Unfair Trade Practice(22.08.2022)
Chandigarh State Consumer Disputes Redressal Commission (SCDRC) has held that act of giving false assurances by way of misleading advertisements and a.....
Tags : SCDRC, Misleading Advertisement, Consumers
Delhi HC to Hotels/Restaurants: Don’t Mislead Consumers on Service Charge Using Interim Stay(12.04.2023)
Delhi High Court has clarified that the interim order shall not be shown in the display board or menu card in a manner to mislead the consumer that th.....
Tags : Delhi High Court, Service Charge, Consumer
Reserve Bank of India Bulletin for October, 2015(15.10.2015)
The Reserve Bank of India released its Bulletin for October, 2015. The Bulletin highlights the relatively precarious state of the global economy, with.....
Tags : Rbi, bulletin, October, 2015, consumers
SC: Not Including Content Shown in Trailer, in Main Movie Doesn’t Amount to ‘Deficiency of Service’(23.04.2024)
SC has held that if movie creators do not include the contents of a movie trailer in the main movie, that does not amount to deficiency of service on .....
Tags : Supreme Court, Deficiency of Service, Consumer Protection
CESTAT Directs Central Excise Dept. to Reconsider Refund of Cenvat Credit to Tata Consumer Products(14.03.2022)
Customs, Excise and Service Tax Appellate Tribunal (CESTAT), Bangalore has directed the Central Excise Department to reconsider the refund of cenvat c.....
Tags : Customs, Excise and Service Tax Appellate Tribunal, Refund of Cenvat Credit , Tata Consumer Products
RBI launches the March 2023 round of Consumer Confidence Survey(01.03.2023)
The Reserve Bank of India has been regularly conducting Consumer Confidence Survey (CCS). The March 2023 round of the survey is being launched. The su.....
Tags : Consumer Confidence, Survey, Launch
SC: Definition of ‘Consumer’ Includes ‘Consumers’(17.05.2023)
Supreme Court while referring to Brigade Enterprises Ltd. v. Anil Kumar (MANU/SC/1285/2021) has held that upon a conjoint reading of Section 2(1)(b)(i.....
Tags : Supreme Court, Consumers, Consumer Protection Act
RBI releases results of Consumer Confidence and Inflation Expectations Surveys(03.02.2016)
The Reserve Bank of India released the results of its StatuteConsumer Protection Bill, 2015(10.08.2015)
The government introduced the Consumer Protection Bill, 2015 in the Lok Sabha on 10.08.2015. The Bill aims to provide protection of the interests of c.....
Tags : consumer protection bill, 2015
Delhi HC: Anti-Profiteering Provisions Under CGST Act Upheld Since They Promote Consumer Welfare(30.01.2024)
Delhi HC while upholding the provisions concerning anti-profiteering measure & establishment of National Anti-Profiteering Authority under the Central.....
Tags : Delhi High Court, Anti-Profiteering Provisions, Consumer Welfare, National Anti-Profiteering Authority
NCDRC Suspends Functioning on Account of Health Ministry’s SOP on Covid-19(19.04.2021)
National Consumer Disputes Redressal Commission has suspended sitting of the National Commission with effect from 19th April, 2021 till 30th April, 20.....
Tags : National Consumer Disputes Redressal Commission, Suspension of Functioning
NCDRC Directs Builder to Compensate Homebuyers for Delay in Refund of Maintenance Deposit(14.02.2022)
National Consumer Disputes Redressal Commission has ordered a refund of the refundable maintenance along with delay compensation at 6% for the Flat Ow.....
Tags : National Consumer Disputes Redressal Commission, Refund of Maintenance Deposit
SC Sets Aside NCDRC Findings of Unfair Trade Practice Against Star TV and Bharti Airtel(24.01.2020)
Supreme Court has set aside the order of National Consumer Dispute Redressal Commission (NCDRC) which directed Star TV and Bharti Airtel to jointly pa.....
Tags : Supreme Court, National Consumer Dispute Redressal Commission , StarTV and Bharti Airtel
NCDRC: No Cure/ No Success Is Not Negligence; Sets Aside Rs 15L Liability On Doctor(19.12.2017)
National Consumer Disputes Redressal Commission (NCDRC), while stating that no cure/ no success is not negligence and fastening the liability on the t.....
Tags : National Consumer Disputes Redressal Commission
NCDRC Imposes Penalty on Jaypee Group(10.05.2016)
National Consumer Disputes Redressal Commission (NCDRC) has ordered Jaypee Group to pay 12% annual penalty to home buyers in Kalypso Court project in.....
Tags : National Consumer Disputes Redressal Commission, Jaypee Group
Draft Telecom Consumers Protection (Tenth Amendment) Regulations, 2016(05.07.2016)
The Telecom Regulatory Authority released draft Tags : Supreme Court, Consumers
CCPA Slaps Fine on Paytm Mall and Snapdeal for Selling Substandard Pressure Cookers on Platforms(28.03.2022)
Central Consumer Protection Authority (CCPA) has slapped a fine of Rs. 1 lakh each on Paytm Mall and Snapdeal for sale of substandard pressure cooker.....
Tags : Central Consumer Protection Authority, Paytm Mall and Snapdeal
National Consumer Disputes Redressal Commission Closes Till May 4(17.04.2020)
National Consumer Disputes Redressal Commission (NCDRC) has decided to remain closed until 4th May, 2020 in light of the extension of the national loc.....
Tags : National Consumer Disputes Redressal Commission, Closes Functioning
SC: RERA Does Not Bar Consumer Fora from Entertaining Complaints by Allottee(07.12.2020)
Supreme Court has reiterated that Section 79 of the Real Estate (Regulation and Development) Act, 2016 does not bar the Consumer fora from entertainin.....
Tags : Supreme Court, Consumer Fora, RERA Complaints
SC: Consumer Commission Can’t Decide High Disputed Facts or Case Involving Criminal/Tortious Acts(29.03.2023)
Supreme Court has held that proceedings before Consumer Commission being summary in nature, complaints involving highly disputed questions of facts or.....
Tags : Supreme Court, Consumer Commission, Disputed Facts
NCDRC Orders Testing of 13 Samples of Maggie Noodles(16.10.2015)
National Consumer Dispute Redressal Commission (NCDRC) has ordered 13 samples of Nestle India’s Maggi instant noodles to be sent to a government-run .....
Tags : National Consumer Dispute Redressal Commission, Maggie Noodles
MP HC Revokes Order Restraining MPERC from Revising Power Tariff for Different Consumers(18.06.2021)
Madhya Pradesh High Court has revoked its order restraining Madhya Pradesh Electricity Regulatory Commission (MPERC) from revising the power tariff fo.....
Tags : Madhya Pradesh High Court, Revising Power Tariff for Different Consumers
NCDRC: Riding High-End Motorcycle Without Orientation May be Negligence(12.10.2020)
National Consumer Disputes Redressal Commission (NCDRC) has held that an intentional self-injury cannot be inferred in a case where a person rides a h.....
Tags : National Consumer Disputes Redressal Commission, Riding High-End Motorcycle
Supreme Court Stays Consumer Court Order Penalising Lufthansa(07.09.2015)
Supreme Court has stayed a Consumer Court order which had penalized German airline Lufthansa on a business class passenger’s complaint that they misle.....
Tags : Supreme Court,Consumer Court
Supreme Court Stays NCDRC's 12% Interest Penalty on Unitech(21.08.2015)
Supreme Court has stayed order of National Consumers' Disputes Redressal Commission (NCDRC) imposing a penalty on real estate developer Unitech Ltd. f.....
Tags : Supreme Court ,National Consumers' Disputes Redressal Commission
SC to Centre/State: Amend CP Rules on Appointment Process of Commission Members(15.03.2023)
Supreme Court has directed Centre & States to comply with direction in Secretary, Ministry of Consumer Affairs v. Dr. Mahindra Bhaskar Limaye (MANU/SC.....
Tags : Supreme Court, Consumer Protection Rules, Amendment, Appointment Process
Registration of Consumer Organisations (Amendment) Regulations, 2024(25.07.2024)
The Telecom Regulatory Authority of India (TRAI) has notified the Registration of Consumer Organisations (Amendment) Regulations, 2024. TRAI registers.....
Tags : Amendment Regulations, Consumer Awareness, Organisations, Authority
NCDRC: Law of Limitation Gives No Extra Time to Govt Bodies(19.07.2017)
National Consumer Disputes Redressal Commission has held that law of limitation does not permit any extra time for government functionaries that must .....
Tags : National Consumer Disputes Redressal Commission
Kar. Consumer Forum Orders BYJU's to Refund Fees to Student Over Failure to Provide Proper App(11.07.2022)
Karnataka District consumer forum has directed BYJU to refund fees of a student who alleged that the Ed-tech company did not provide him with a proper.....
Tags : Karnataka District Consumer Forum, BYJU, Refund
SC: Commercial Transactions Not Within the Purview of Consumer Protection Act, 1986(08.04.2024)
Supreme Court has held that commercial disputes cannot be decided in summary proceedings under the Consumer Protection Act, 1986 but the appropriate r.....
Tags : Supreme Court, Consumer Protection Act, 1986, Commercial Disputes
NCDRC: Builder-Buyer Agreements Often Favours Builders’ Interest(15.06.2017)
National Consumer Disputes Redressal Commission (NCDRC), while terming some builder- buyer agreements as ‘unconscionable contracts’, has observed that.....
Tags : National Consumer Disputes Redressal Commission, Real Estate
Consumer Forum has jurisdiction to adjudicate the legitimacy of statutory dues(16.09.2019)
In present case, the reference arises out of the order passed by a two-Judge Bench of present Court, wherein they expressed doubt as to the correctnes.....
Tags : imposition, Statutory due, Consumer fora, Jurisdiction
NCDRC: Builder Can't Levy Maintenance Charge on Flat Purchasers Without Occupancy Certificate(27.01.2022)
National Consumer Disputes Redressal Commission (NCDRC) has held that in the absence of obtaining an occupancy certificate, maintenance on the project.....
Tags : National Consumer Disputes Redressal Commission, Maintenance Charge on Flat Purchasers
Kerala Consumer Forum: 3D Glasses Necessary to Watch Movie to be Made Available Free of Cost(20.04.2021)
Kerala State Consumer Disputes Redressal Commission has ruled that 3D glasses necessary for watching 3D movies in theatres should be made available fr.....
Tags : Kerala State Consumer Disputes Redressal Commission, 3D Glasses
Delhi State Commission Consumer Court Grants Rs. 25L to Woman as Compensation for Medical Negligence(06.06.2019)
Delhi State Commission Consumer Court has granted Rs. 25 lakh damage to a woman who became a victim of medical negligence and lost her baby after a ho.....
Tags : Delhi State Consumer Commission, Medical Negligence
Centre Authorises States to Notify Orders Under Essential Commodities Act Without Its Concurrence(08.04.2020)
Union Ministry of Consumer Affairs has authorized the States/ Union Territories to notify orders under the Essential Commodities Act, 1955, by relaxin.....
Tags : Union Ministry of Consumer Affairs, Orders Under Essential Commodities
CDRC: Institute Conducting Physical Classes Can't Force Online Classes on Students(06.02.2023)
Delhi Consumer Dispute Redressal Commission while directing medical coaching institution to refund the entire advance fees paid by a student has held .....
Tags : Consumer Dispute Redressal Commission, Online Classes, Fees, Refund
NCDRC: Provisions for Jurisdiction of Consumer Commissions Not Retrospective in Operation(22.03.2021)
National Consumer Disputes Redressal Commission has held that provisions regarding Jurisdiction of District, State and National Commission under Secti.....
Tags : National Consumer Disputes Redressal Commission, Jurisdiction of Consumer Commissions
Top Consumer Forum Directs ICICI Prudential to Pay Over Rs. 5 Lakh to Consumer(19.06.2019)
Top consumer forum National Consumer Disputes Redressal Commission while upholding order of District Forum and State Commission has directed ICICI Pru.....
Tags : ICICI Prudential, Consumer
NCDRC: Only Registered Home Buyers' Body Can File Complaint Against Builders(08.05.2017)
National Consumer Disputes Redressal Commission (NCDRC) has clarified that only registered Residents' Welfare Associations (RWAs), consumer organisati.....
Tags : National Consumer Disputes Redressal Commission, Real Estate
Central Government Notifies Date for Provisions of Consumer Protection Act to Come Into Force(17.07.2020)
Central Government has issued a notification stating that most of the provisions of the Consumer Protection Act, 2019 shall come into force on 20th Ju.....
Tags : Central Government, Consumer Protection Act, 2019
SC: Consumer Complaint Against Bank Maintainable Over Dispute on Encashment of FD(23.08.2022)
Supreme Court has held that consumer complaint in a dispute regarding premature encashment of Joint Fixed Deposit by bank in contravention of terms an.....
Tags : Supreme Court, Consumer Complaint, Bank
SC: Consumer Disputes Can be Raised for Goods/Services Not Connected to Profit Generation(18.04.2023)
Supreme Court while observing that commercial enterprises are not excluded from definition of ‘Consumer’ under Consumer Protection Act, has held that .....
Tags : Supreme Court, Consumer Disputes, Commercial Enterprises, Profit Generation
SC To NCDRC: Formulate Plan For Speedy Disposal, Use of ADR by Consumer Fora(07.09.2017)
Supreme Court has issued directions to ensure speedy resolution of disputes and utilization of alternate dispute resolution mechanisms by the consumer.....
Tags : Supreme Court, National Consumer Disputes Redressal Commission
SC: Rejection Of Consumer Complaints On Technical Grounds Defeats The Purpose Of Granting Justice(14.05.2019)
Supreme Court has observed that dismissal of consumer complaints on mere technical grounds, add to the burden of litigation and defeat the purpose of .....
Tags : SC, Consumer
Central Government Notifies Consumer Protection (E-Commerce) Rules, 2020(24.07.2020)
Central Government has notified Consumer Protection (E-Commerce) Rules, 2020 to prevent unfair trade practices in e-commerce, direct selling and also .....
Tags : Central Government, Consumer Protection (E-Commerce) Rules, 2020
NCDRC: No VAT on Discounted Items(03.02.2017)
National Consumer Disputes Redressal Commission (NCDRC) has held that shops selling goods at 40% discount cannot charge VAT or any other duty on disco.....
Tags : National Consumer Disputes Redressal Commission, VAT, discount
SC: A Trust Cannot Be a Complainant Before Consumer Forum(09.03.2017)
Supreme Court has observed that a Trust cannot file a consumer dispute under provisions of Consumer Protection Act.
Tags : Supreme Court, Consumer Protection Act
SC Asks NCDRC President to Look into Grievance of Adjournments in Consumer Complaints(17.08.2020)
Supreme Court has requested the President of National Consumer Disputes Redressal Commission to look into grievance that it is granting long adjournme.....
Tags : Supreme Court, Adjournments in Consumer Complaints
NCDRC: Presence of Arbitration Clause in Agreement Doesn’t Bar Jurisdiction of Consumer Forum(05.05.2023)
National Consumer Dispute Redressal Commission (NCDRC) has held that consumer court retains the power to handle complaints, even if there is an arbitr.....
Tags : National Consumer Dispute Redressal Commission, Arbitration Clause, Consumer