Search Results for Tag : Consumer
Notifications & Circulars
Telecom Regulatroy Authrority of India "Trai Conducts Consumer Outreach Programme"(12.02.2018)
One of the important objectives of TRAI is to create awareness and safeguard consumer interests. Towards this objective, TRAI organizes consumer outre.....
Tags : Programme, Awareness, Consumer interest
TRAI conducts "Regional Workshop on Capacity Building of Consumer Advocacy Groups" at Hyderabad, Telangana(17.12.2018)
1. One of important objectives of TRAI is to safeguard consumer interests and create consumer awareness. Towards this objective, TRAI has instituted a.....
Tags : Workshop, Capacity Building, Consumer Advocacy Groups
Landmark Consumer Protection Bill, 2019 gets Parliamentary approval(06.08.2019)
Consumer Protection Bill, 2019 would ease the overall process of consumer grievance redressal: Shri Ramvilas Paswan
The Parliament today gave.....
Tags : Consumer Protection, Bill, Parliamentary approval
Central Consumer Protection Authority established to promote, protect and enforce the rights of consumers(30.07.2020)
The Consumer Protection Act, 2019 has come into force from 20th July, 2020. As provided in section 10 of the Act, the Central Consumer Protection Auth.....
Tags : Authority, Rights, Consumers
Consumer Outreach Program by TRAI through online mode(23.11.2020)
1. Telecom Regulatory Authority of India (TRAI), through its Regional Office Bengaluru, conducted online Consumer Outreach Program on 20th Nov 2020 (F.....
Tags : Consumer, Outreach Program, Online mode
Top Story
Union Ministry of Power promulgated Electricity (Rights of Consumers) Rules, 2020(21.12.2020)
Central Government lays down Rights to the Electricity Consumers through “Electricity (Rights of Consumers) Rules, 2020”. The Rules would play a signi.....
Tags : Rights, Consumer, Rules
Several measures taken by DoCA to provide simple and speedy redressal for consumer disputes(10.12.2020)
Central Consumer Protection Authority refers Honey Adulteration matter to Food Regulator FSSAI & extends cooperation in investigation for taking class.....
Tags : Measures, Redressal, Consumer disputes
Consumer Outreach Program by TRAI through online meeting platform(10.09.2020)
1. Telecom Regulatory Authority of India (TRAI), through its Regional Office Kolkata, conducted Consumer Outreach Program via online meeting platform .....
Tags : Consumer Outreach Program, Online meeting
Consumer Outreach Programs by TRAI through online mode(21.12.2020)
1. Telecom Regulatory Authority of India (TRAI), through its Regional Offices conducted three Consumer Outreach Program via online mode on 17th Decemb.....
Tags : Consumer, Programs, Online mode
Department of Consumer Affairs, Government of India proposes amendment in Legal Metrology (Packaged Commodities) Rules, 2011(14.07.2024)
Keeping in view of the growing ambit of the market including both offline and online platforms, the Department of Consumer Affairs, Government of Indi.....
Tags : Packaged Commodities, Consumer Affairs
Centre amends the Legal Metrology (Packaged Commodities) Rules, 2011 for enhanced protection of consumer rights(08.11.2021)
In order to protect interest of consumers, Central Government amends the Legal Metrology (Packaged Commodities) Rules, 2011 for safeguarding Consumer .....
Tags : Rules, Amendment, Consumer rights
News
SC: Not Including Content Shown in Trailer, in Main Movie Doesn’t Amount to ‘Deficiency of Service’(23.04.2024)
SC has held that if movie creators do not include the contents of a movie trailer in the main movie, that does not amount to deficiency of service on .....
Tags : Supreme Court, Deficiency of Service, Consumer Protection
Supreme Court Explains State Consumer Commission Cannot Set Aside Ex-Parte Order(24.10.2019)
Supreme Court has explained that District Consumer Forums and the State Commissions have no power to set aside ex-parte order thereby reiterating the .....
Tags : Supreme Court, State Consumer Commission
CCPA Slaps Fine on Paytm Mall and Snapdeal for Selling Substandard Pressure Cookers on Platforms(28.03.2022)
Central Consumer Protection Authority (CCPA) has slapped a fine of Rs. 1 lakh each on Paytm Mall and Snapdeal for sale of substandard pressure cooker.....
Tags : Central Consumer Protection Authority, Paytm Mall and Snapdeal
Judgments
Coal India free to exercise ‘consumer choice’ in tender(14.07.2016)
The Competition Commission of India dismissed a complaint alleging abuse of market position against Coal India Limited, holding that Coal India had ‘c.....
Tags : coal india, tender, scientific, samples, consumer, freedom to choose
Telecom Regulatory Authority of India launches Complaint Management System portal and app(09.01.2020)
As per TRAI Act, 1997, consumer protection is an important mandate of TRAI. TRAI has taken several initiatives, over the years to protect the interest.....
Tags : Portal, Launch, Consumer Complaints
NCDRC Benches to Conduct Only Physical Hearings from Feb 21 Onwards(16.02.2022)
National Consumer Disputes Redressal Commission (NCDRC) has resolved that all its Benches shall conduct only physical hearings from February 21, 2022 .....
Tags : National Consumer Disputes Redressal Commission, Physical Hearings
SC: All Consumer Complaints Should be Heard as Per Pecuniary Jurisdiction Under CPA 1986(16.03.2021)
Supreme Court has held that consumer complaints filed before the coming into effect of the Consumer Protection Act 2019 (CPA 2019) should continue in .....
Tags : Supreme Court, Consumer Complaints Under CPA 2019
NCDRC Directs Builder to Compensate Homebuyers for Delay in Refund of Maintenance Deposit(14.02.2022)
National Consumer Disputes Redressal Commission has ordered a refund of the refundable maintenance along with delay compensation at 6% for the Flat Ow.....
Tags : National Consumer Disputes Redressal Commission, Refund of Maintenance Deposit
SC to Centre/State: Amend CP Rules on Appointment Process of Commission Members(15.03.2023)
Supreme Court has directed Centre & States to comply with direction in Secretary, Ministry of Consumer Affairs v. Dr. Mahindra Bhaskar Limaye (MANU/SC.....
Tags : Supreme Court, Consumer Protection Rules, Amendment, Appointment Process
Registration of Consumer Organisations (Amendment) Regulations, 2024(25.07.2024)
The Telecom Regulatory Authority of India (TRAI) has notified the Registration of Consumer Organisations (Amendment) Regulations, 2024. TRAI registers.....
Tags : Amendment Regulations, Consumer Awareness, Organisations, Authority
SCDRC Directs Bank to Pay 1L Compensation For Failure to Inform Loan Applicant of Rejection(02.05.2017)
State Consumer Disputes Redressal Commission, Maharashtra has held that failure to inform an applicant about rejection of his loan application constit.....
Tags : State Consumer Disputes Redressal Commission, Loan, Bank
SC Directs NCDRC to Expeditiously Pronounce Judgment in a Case Which It 'Reserved For Judgment'(31.07.2020)
Supreme Court has directed the National Consumer Disputes Redressal Commission to expeditiously pronounce judgment in a case which it had 'reserved fo.....
Tags : Supreme Court, National Consumer Disputes Redressal Commission
Electricity (Rights of Consumers) Amendment Rules, 2021(29.06.2021)
In exercise of the powers conferred by sub-section (1) read with clause (z) of sub-section (2) of section 176 of the Electricity Act, 2003 (Act 36 of .....
Tags : Rights, Consumers, Rules
Department of Consumer Affairs launches ‘Jagriti’, a mascot to empower consumers and generate awareness towards consumer rights(15.07.2022)
The Department of Consumer Affairs (DoCA) has launched “Jagriti”, a mascot for empowering consumers and generating awareness of their rights. Jagriti .....
Tags : Jagriti, Launch, Consumer rights
NCDRC: Doctors Not Liable for Negligence as Long as They Follow Acceptable Practices(28.12.2022)
National Consumer Dispute Redressal Commission (NCDRC) has held that as long as doctor follows practice acceptable to the medical profession of that d.....
Tags : National Consumer Dispute Redressal Commission, Doctors, Negligence
Supreme Court: Courts Should Take 'Pragmatic View' of Rights of Consumers(10.04.2017)
Supreme Court has said that it is necessary for Courts to take a "pragmatic view" of rights of consumers in disputes concerning them since customers a.....
Tags : Supreme Court, Consumers
NCDRC Imposes Fine of Rs 64 Lakh on Delhi Hospital, Doctors for Negligence(16.05.2016)
National Consumer Disputes Redressal Commission (NCDRC) has imposed fine of Rs 64 lakh on a Delhi-based private hospital and three of its doctors for.....
Tags : National Consumer Disputes Redressal Commission, Hospital, Doctors
SC: Consumer Disputes Can be Raised for Goods/Services Not Connected to Profit Generation(18.04.2023)
Supreme Court while observing that commercial enterprises are not excluded from definition of ‘Consumer’ under Consumer Protection Act, has held that .....
Tags : Supreme Court, Consumer Disputes, Commercial Enterprises, Profit Generation
Consumer Forum, Kolkata Directs VLCC to Compensate Client who Sustained Burn Injuries(20.01.2020)
District Consumer Disputes Redressal Commission, Kolkata has directed beauty clinic Vandana Luthra Curls and Curves to compensate a client who sustain.....
Tags : Kolkata District Consumer Disputes Redressal Commission, Vandana Luthra Curls and Curves
Bombay High Court: One Needs to be Mindful of the Object Behind the Consumer Protection Act(07.04.2025)
Bombay High Court has observed that one needs to be mindful of the object behind the Consumer Protection Act, 1986 that an untrained, unwary consumer .....
Tags : Bombay High Court, Consumer Protection Act, Legal Rights
Delhi HC: Anti-Profiteering Provisions Under CGST Act Upheld Since They Promote Consumer Welfare(30.01.2024)
Delhi HC while upholding the provisions concerning anti-profiteering measure & establishment of National Anti-Profiteering Authority under the Central.....
Tags : Delhi High Court, Anti-Profiteering Provisions, Consumer Welfare, National Anti-Profiteering Authority
Draft Telecom Consumers Protection (Tenth Amendment) Regulations, 2016(05.07.2016)
The Telecom Regulatory Authority released draft Tags : Supreme Court, Generation of Profit, Consumer
Rajya Sabha Passes Consumer Protection Bill, 2019(07.08.2019)
Rajya Sabha has passed the Consumer Protection Bill, 2019. The Bill seeks to establish authorities for timely and effective administration and settlem.....
Tags : Rajya Sabha, Consumer Protection Bill, 2019
Consumer Forum: Incidents Like Farmers’ Protest On Rail Tracks Not Sudden(12.10.2017)
Delhi Consumer Forum has held that incidents like farmers’ protest do not happen all of a sudden and Railways might have prior intimation of such prot.....
Tags : Delhi Consumer Forum, Farmers’ Protest
Union Consumer Affairs Minister, Shri Ram Vilas Paswan launches 'Consumer App': A one stop solution for consumer grievance redressal at the palm of every consumer across the nation(01.10.2019)
In order to fast-track consumer grievance redressal process and provide an effective forum for consumers to give their valuable suggestions to the Dep.....
Tags : Consumer App, Launch, Grievance redressal
NCDRC Orders Post Offices To Pay Rs 25K To 2 Law Graduates Who Missed Chance At DJSE(26.10.2017)
NCDRC has held the Post Master General in Chandigarh & Lodhi Road in New Delhi guilty of deficiency in service for failing to deliver the application .....
Tags : National Consumer Disputes Redressal Forum, Delhi Judicial Service Examination
Delhi HC Issues Directions for Expeditious Disposal of Cases in Consumer Forums(10.11.2022)
Delhi High Court while taking notice of large pendency and lack of a uniform method for prioritization of cases in the district consumer forums has is.....
Tags : Delhi High Court, Consumer Forums, Disposal
International Cases
To prove conduct under Section 10(2)(a) of Competition Act, 2010, it is not necessary to show actual harm to a competitor(20.07.2017)
Present order is related to proceedings initiated under Section 30 of Competition Act, 2010 vide Show Cause Notice No. 14/2016 dated 08th March, 2016 .....
Tags : Consumers, Information, Provisions, Violations
Shoppers Stop Summoned by District Consumer Forum(13.08.2019)
District Consumer Dispute Redressal Forum, Delhi has summoned Department store, Shoppers Stop over a complaint filed against it for charging a custome.....
Tags : District Consumer Forum, Shoppers Stop
SC Halts NCDRC Order Granting Compensation to Rajasthan Royals for Sreesanth, Citing No Match Played(14.10.2025)
Supreme Court stayed the National Consumer Disputes Redressal Commission (NCDRC) order directing United India Insurance to pay over ?82 lakhs to the o.....
Tags : National Consumer Disputes Redressal Commission, Rajasthan Royals, United India Insurance
Supreme Court: Beneficiaries of Insurance Policy are 'Consumers'(07.02.2020)
Supreme Court has observed that the beneficiaries of the policy taken out by the Insured are also consumers under the Consumer Protection Act, 1986 ev.....
Tags : Supreme Court, Consumers
NCDRC to Builder: Pay Rs 20k/Month Penalty for Delay in Project(25.01.2016)
National Consumer Disputes Redressal Commission (NCDRC) has ordered Parsvnath Developers to pay a monthly penalty to buyers for delay in handing over .....
Tags : National Consumer D, isputes Redressal Commission , Parsvnath Developers
Consumer Forum Compensates 3 Commuters for Delay of Train(09.04.2021)
District Consumer Disputes Redressal Forum, Thrissur has allowed three railway commuters compensation after their train from Wadakkanchery to Payyanur.....
Tags : District Consumer Disputes Redressal Forum, Delay of Train
National Consumer Disputes Redressal Commission Closes Till May 4(17.04.2020)
National Consumer Disputes Redressal Commission (NCDRC) has decided to remain closed until 4th May, 2020 in light of the extension of the national loc.....
Tags : National Consumer Disputes Redressal Commission, Closes Functioning
NCDRC: Pecuniary Jurisdiction to be Determined by Value Of Goods/ Services 'Paid'(07.09.2020)
National Consumer Disputes Redressal Commission (NCDRC) has held that for determining the pecuniary jurisdiction of Consumer fora, the value of the go.....
Tags : National Consumer Disputes Redressal Commission, Pecuniary Jurisdiction
NCDRC: No Cure/ No Success Is Not Negligence; Sets Aside Rs 15L Liability On Doctor(19.12.2017)
National Consumer Disputes Redressal Commission (NCDRC), while stating that no cure/ no success is not negligence and fastening the liability on the t.....
Tags : National Consumer Disputes Redressal Commission
Delhi HC: Any Legal Heir or Representative Can File Consumer Complaint on Deceased’s Behalf(22.09.2025)
Delhi High Court held that any legal heir or representative of a deceased consumer can file a consumer complaint on their behalf. Justice Manoj Jain n.....
Tags : Legal Heir, Representative, Consumer Complaint
Consumer Outreach Programs by TRAI through online mode(09.11.2020)
1. Telecom Regulatory Authority of India (TRAI), through its regional offices conducted Consumer Outreach Programs via online mode on 5th and 6th Nove.....
Tags : Consumer Outreach, Programs, Online mode
SC: Consumer Complaint Against Bank Maintainable Over Dispute on Encashment of FD(23.08.2022)
Supreme Court has held that consumer complaint in a dispute regarding premature encashment of Joint Fixed Deposit by bank in contravention of terms an.....
Tags : Supreme Court, Consumer Complaint, Bank
SC: Commercial Transactions Not Within the Purview of Consumer Protection Act, 1986(08.04.2024)
Supreme Court has held that commercial disputes cannot be decided in summary proceedings under the Consumer Protection Act, 1986 but the appropriate r.....
Tags : Supreme Court, Consumer Protection Act, 1986, Commercial Disputes
NCDRC: Builder-Buyer Agreements Often Favours Builders’ Interest(15.06.2017)
National Consumer Disputes Redressal Commission (NCDRC), while terming some builder- buyer agreements as ‘unconscionable contracts’, has observed that.....
Tags : National Consumer Disputes Redressal Commission, Real Estate
Supreme Court Stays Consumer Court Order Penalising Lufthansa(07.09.2015)
Supreme Court has stayed a Consumer Court order which had penalized German airline Lufthansa on a business class passenger’s complaint that they misle.....
Tags : Supreme Court,Consumer Court
NCDRC: Unitech Guilty of Over 10-Yr Delay in Giving Possession of Flat(31.08.2018)
National Consumer Disputes Redressal Commission, has held Unitech Ltd guilty of deficiency in service for over 10-year delay in handing over possessio.....
Tags : Consumer Dispute, Unitech
Karnataka HC Stays Bangalore District Consumer Commission Order Holding PVR Liable for Wasting Time(11.03.2025)
Karnataka High Court has granted interim relief to PVR by staying the order passed by Bangalore District Consumer Commission which held PVR liable to .....
Tags : Karnataka High Court, Consumer Commission, PVR
SC Frames Uniform Pattern for Pay in District and State Consumer Commissions Across All States& UTs(21.05.2025)
Supreme Court while exercising its jurisdiction under Article 142 of Constitution of India has framed a uniform pattern of service conditions regardin.....
Tags : Supreme Court, Article 142, State Consumer Commissions
NCDRC: No VAT on Discounted Items(03.02.2017)
National Consumer Disputes Redressal Commission (NCDRC) has held that shops selling goods at 40% discount cannot charge VAT or any other duty on disco.....
Tags : National Consumer Disputes Redressal Commission, VAT, discount
Cal. HC: Jurisdiction Can’t Be Assumed By Consumer Forum When Arbitration Prescribed By Special Law(23.02.2024)
Calcutta High Court has held that Court under Section 11(6) of Arbitration and Conciliation Act is not merely obligated to appoint an arbitrator but c.....
Tags : Calcutta High Court, Jurisdiction, Consumer Forum, Adjudication of Disputes
Consumer Forum, Hyderabad: Supermarket Charging Cost for Carry Bags an 'Unfair Trade Practice'(22.02.2021)
District Consumer Disputes Redressal Commission, Hyderabad has directed 'More Megastore' to discontinue its unfair trade practice of arbitrarily impos.....
Tags : District Consumer Disputes Redressal Commission, Carry Bags
SC Sets Aside NCDRC Findings of Unfair Trade Practice Against Star TV and Bharti Airtel(24.01.2020)
Supreme Court has set aside the order of National Consumer Dispute Redressal Commission (NCDRC) which directed Star TV and Bharti Airtel to jointly pa.....
Tags : Supreme Court, National Consumer Dispute Redressal Commission , StarTV and Bharti Airtel
NCDRC Orders Spicejet To Pay Rs. 60,000 For Losing Passenger's Luggage(04.01.2016)
National Consumer Disputes Redressal Commission (NCDRC) has asked SpiceJet airline to pay compensation and penalty of Rs. 60,000 to a Tripura resident.....
Tags : National Consumer Disputes Redressal Commission , SpiceJet airline
NCDRC: Builder Can't Levy Maintenance Charge on Flat Purchasers Without Occupancy Certificate(27.01.2022)
National Consumer Disputes Redressal Commission (NCDRC) has held that in the absence of obtaining an occupancy certificate, maintenance on the project.....
Tags : National Consumer Disputes Redressal Commission, Maintenance Charge on Flat Purchasers
MP HC Revokes Order Restraining MPERC from Revising Power Tariff for Different Consumers(18.06.2021)
Madhya Pradesh High Court has revoked its order restraining Madhya Pradesh Electricity Regulatory Commission (MPERC) from revising the power tariff fo.....
Tags : Madhya Pradesh High Court, Revising Power Tariff for Different Consumers
SC: A Trust Cannot Be a Complainant Before Consumer Forum(09.03.2017)
Supreme Court has observed that a Trust cannot file a consumer dispute under provisions of Consumer Protection Act.
Tags : Supreme Court, Consumer Protection Act
SC: Presence of Arbitration Clause Won’t Override Consumer’s Choice to Move Consumer Forum(25.03.2025)
Supreme Court has observed that a consumer can approach the consumer forum even if there is existence of an arbitration clause in the agreement and a .....
Tags : Supreme Court, Arbitration Clause, Consumer Forum
SC: RERA Does Not Bar Consumer Fora from Entertaining Complaints by Allottee(07.12.2020)
Supreme Court has reiterated that Section 79 of the Real Estate (Regulation and Development) Act, 2016 does not bar the Consumer fora from entertainin.....
Tags : Supreme Court, Consumer Fora, RERA Complaints
SC: Objection Regarding Pecuniary Jurisdiction of Consumer Forums Should be Raised Beforehand(22.07.2019)
Supreme Court has noted that State Commission having already decided the matter on merits such a technical objection as regards pecuniary jurisdiction.....
Tags : SC, Consumer
Ministry of Consumer Affairs Issues Draft Rules for Regulation of Direct Selling Companies(05.07.2021)
Ministry of Consumer Affairs has issued draft rules for mandatory registration of direct selling companies such as Amway, Oriflame, Tupperware and sim.....
Tags : Ministry of Consumer Affairs, Direct Selling Companies
NCDRC: Riding High-End Motorcycle Without Orientation May be Negligence(12.10.2020)
National Consumer Disputes Redressal Commission (NCDRC) has held that an intentional self-injury cannot be inferred in a case where a person rides a h.....
Tags : National Consumer Disputes Redressal Commission, Riding High-End Motorcycle
P&H HC: Electricity Consumer Liable to Pay Surcharge if Consumption in Excess of Sanctioned Load(18.07.2022)
Punjab and Haryana High Court has held that in case of electricity consumption beyond the sanction load, the electricity consumer is liable to pay pen.....
Tags : Punjab and Haryana High Court, Electricity Consumer, Demand Surcharge
RBI releases results of Consumer Confidence and Inflation Expectations Surveys(03.02.2016)
The Reserve Bank of India released the results of its (02.05.2018)
One of important objectives of TRAI is to safeguard consumer interests and create consumer awareness. Towards this objective, TRAI organizes consumer .....
Tags : Consumer outreach, Programmes, Workshops, Consumer interests
Ker. HC: It is the Inherent Power of Consumer Commissions to Stay Execution of Order Under Challenge(08.01.2025)
Kerala High Court has observed that Consumer Commissions have the inherent power to stay execution of an order passed by the District or State Commiss.....
Tags : Kerala High Court, Consumer Commissions, State Commission
NCRDC: Exclusion of Song from Movie Which Was Included in Trailer Amounts to Unfair Trade Practice(20.02.2020)
National Consumer Disputes Redressal Commission has held that inclusion of a song in the promo of the movie when it is not a part of the movie deceive.....
Tags : National Consumer Disputes Redressal Commission, Exclusion of Song from Movie
Statute
Consumer Protection Bill, 2015(10.08.2015)
The government introduced the Consumer Protection Bill, 2015 in the Lok Sabha on 10.08.2015. The Bill aims to provide protection of the interests of c.....
Tags : consumer protection bill, 2015
NCDRC: Malarial Death by Mosquito Bite An Accident, Insurer Labile to Pay Up(02.01.2017)
National Consumer Disputes Redressal Commission (NCDRC) has held that a malaria death caused by mosquito bite is an accident, and directed insurer to .....
Tags : National Consumer Disputes Redressal Commission, Malarial Death
TRAI releases Scheme for Registration of Consumer Organisations(30.10.2019)
Telecom Regulatory Authority of India (TRAI) today released Scheme for Registration of Consumer Organisations. One of the important objectives of TRAI.....
Tags : Scheme, Release, Registration, Consumer Organisations
SC To NCDRC: Formulate Plan For Speedy Disposal, Use of ADR by Consumer Fora(07.09.2017)
Supreme Court has issued directions to ensure speedy resolution of disputes and utilization of alternate dispute resolution mechanisms by the consumer.....
Tags : Supreme Court, National Consumer Disputes Redressal Commission
SC: Consumer Fora has No Power to Accept Written Statement Beyond Period of 45 Days(12.02.2021)
Supreme Court has reiterated that consumer fora has no jurisdiction and/or power to accept the written statement beyond the period of 45 days.
Tags : SC, Consumer Fora
Madras HC: Consumer Forums Can Set Aside Their Own Ex parte Orders(21.12.2016)
Madras High Court has ruled that every proceeding before Consumer Disputes Redressal Forums is deemed to be a judicial proceeding and, therefore, they.....
Tags : Madras High Court, ex parte orders, Consumer Forums
Ministry of Consumer Affairs, Food and Public Distribution celebrates National Consumer Day 2018 with the theme "Timely Disposal of Consumer Complaints"(24.12.2018)
The Department of Consumer Affairs, Ministry of Consumer Affairs Food and Public Distribution celebrated the National Consumer Day 2018 with the theme.....
Tags : Consumer Day, Celebration, Theme
NCRDRC: Consumer Protection Act Not Applicable to Educational Institutions(25.02.2021)
National Consumer Disputes Redressal Commission (NCDRC) has reiterated that the Consumer Protection Act, 1986, does not apply to Educational Instituti.....
Tags : National Consumer Disputes Redressal Commission, Educational Institutions
Bureau of Indian Standards notifies Standard Marks(01.12.2015)
The Bureau of Indian Standards notified standard marks for various product types. The Marks, effective 1 December 2015, cover mostly consumer electron.....
Tags : Standard mark, consumer electronics, appliances, mains power
Chandigarh Consumer Forum Penalizes Big Bazaar Rs. 5 Lakhs for Charging for Carry Bag(27.01.2020)
Chandigarh Consumer Forum has imposed a cost of Rs 5 lakhs on Big Bazaar, to be deposited in the Poor Patient Welfare Fund of Postgraduate Institute o.....
Tags : Chandigarh Consumer Forum, Big Bazaar
Consumer Courts Not Meant For Enriching Consumers: Delhi State Commission(05.12.2017)
Delhi State Consumer Commission had held that Consumer Courts are not meant for enriching the consumers.
Tags : Consumer Courts, Delhi State Commission
CCPA Directs to Stop Misleading Advertisements Imposing Penalty(14.02.2022)
Central Consumer Protection Authority (CCPA) has passed two orders against GlaxoSmithKline Asia and Naaptol Online Shopping and directed them to immed.....
Tags : Central Consumer Protection Authority, Misleading Advertisements
SC: Cannot Make Advocates Liable for Deficiency of Service Under Consumer Protection Act, 1986(14.05.2024)
SC has held that advocates cannot be made liable for deficiency of service under the Consumer Protection Act, 1986 as re-enacted in 2019 and observed .....
Tags : Supreme Court, Deficiency of Service, Consumer Protection Act, 1986
NCDRC: Law of Limitation Gives No Extra Time to Govt Bodies(19.07.2017)
National Consumer Disputes Redressal Commission has held that law of limitation does not permit any extra time for government functionaries that must .....
Tags : National Consumer Disputes Redressal Commission
SC Asks NCDRC President to Look into Grievance of Adjournments in Consumer Complaints(17.08.2020)
Supreme Court has requested the President of National Consumer Disputes Redressal Commission to look into grievance that it is granting long adjournme.....
Tags : Supreme Court, Adjournments in Consumer Complaints
Apex Court: Consumer Forum has Jurisdiction Over Disputes on Validity of Statutory Dues(17.09.2019)
Apex Court has ruled that Consumer forum has jurisdiction to decide disputes concerning the validity of the imposition of a statutory due arising out .....
Tags : Apex Court, Consumer Forum
SC:Purchaser of Goods for Commercial Purpose is Consumer if he Uses it Himself for Earning Livelihood(14.10.2019)
Supreme Court has clarified that if the commercial use of goods is by the purchaser himself for the purpose of earning his livelihood by means of self.....
Tags : SC, Consumer
NCDRC: Only Registered Home Buyers' Body Can File Complaint Against Builders(08.05.2017)
National Consumer Disputes Redressal Commission (NCDRC) has clarified that only registered Residents' Welfare Associations (RWAs), consumer organisati.....
Tags : National Consumer Disputes Redressal Commission, Real Estate
CESTAT Directs Central Excise Dept. to Reconsider Refund of Cenvat Credit to Tata Consumer Products(14.03.2022)
Customs, Excise and Service Tax Appellate Tribunal (CESTAT), Bangalore has directed the Central Excise Department to reconsider the refund of cenvat c.....
Tags : Customs, Excise and Service Tax Appellate Tribunal, Refund of Cenvat Credit , Tata Consumer Products
NCDRC: Presence of Arbitration Clause in Agreement Doesn’t Bar Jurisdiction of Consumer Forum(05.05.2023)
National Consumer Dispute Redressal Commission (NCDRC) has held that consumer court retains the power to handle complaints, even if there is an arbitr.....
Tags : National Consumer Dispute Redressal Commission, Arbitration Clause, Consumer
Central Government Notifies Consumer Protection (E-Commerce) Rules, 2020(24.07.2020)
Central Government has notified Consumer Protection (E-Commerce) Rules, 2020 to prevent unfair trade practices in e-commerce, direct selling and also .....
Tags : Central Government, Consumer Protection (E-Commerce) Rules, 2020
Consumer Forum Orders 3 Months Jail Term to Chennai Based Builder(02.11.2016)
Northern Chennai District Consumer Disputes Redressal Forum has ordered three months imprisonment for a city-based realtor, in a case in which Chennai.....
Tags : Chennai District Consumer Disputes Redressal Forum, builder
SC: Reconsideration Required of the Judgement That Brought Doctors Under Consumer Protection Act(15.05.2024)
Supreme Court while deciding whether advocates can be held liable under the Consumer Protection Act, 1986, has observed that the judgement that brough.....
Tags : Supreme Court, Consumer Protection Act, Reconsideration, Doctors
SC: Definition of ‘Consumer’ Includes ‘Consumers’(17.05.2023)
Supreme Court while referring to Brigade Enterprises Ltd. v. Anil Kumar (MANU/SC/1285/2021) has held that upon a conjoint reading of Section 2(1)(b)(i.....
Tags : Supreme Court, Consumers, Consumer Protection Act
Consumer Forum has jurisdiction to adjudicate the legitimacy of statutory dues(16.09.2019)
In present case, the reference arises out of the order passed by a two-Judge Bench of present Court, wherein they expressed doubt as to the correctnes.....
Tags : imposition, Statutory due, Consumer fora, Jurisdiction
SC: Consumer Complaint by Allottee Against Builder Not Barred by RERA Act(03.11.2020)
Supreme Court has held that a complaint before Consumer Fora by allottees against builders is not barred by the Real Estate (Regulation and Developmen.....
Tags : Supreme Court, Consumer Complaint by Allottee Against Builder
Consumer Redressal Forum Imposes Fine on Hotel for Charging a Customer Over and Above MRP(04.02.2016)
Thane District Consumer Redressal Forum has held that charging a customer over and above the Maximum Retail Price (MRP) amounts to deficiency in servi.....
Tags : Consumer Redressal Forum , MRP
President of District Consumer Forum does not need High Court recommendation(05.10.2015)
Appointment as President to a District Consumer Forum does not require a recommendation from the High Court, and the selection process is governed by .....
Tags : district, consumer forum, president, district judge
SC: Landowner Can Seek Compensation from Builder under Consumer Protection Act(25.07.2016)
SC has held that a landowner who signs a Memorandum of Understanding (MoU) with a builder to develop apartments on his land is a consumer and can dema.....
Tags : SC, Landowner, Builder, Consumer Protection Act
Delhi State Commission Consumer Court Grants Rs. 25L to Woman as Compensation for Medical Negligence(06.06.2019)
Delhi State Commission Consumer Court has granted Rs. 25 lakh damage to a woman who became a victim of medical negligence and lost her baby after a ho.....
Tags : Delhi State Consumer Commission, Medical Negligence
NCDRC: Pecuniary Jurisdiction to be Determined by Value Of Goods/ Services 'Paid'(07.09.2020)
National Consumer Disputes Redressal Commission (NCDRC) has held that for determining the pecuniary jurisdiction of Consumer fora, the value of the go.....
Tags : National Consumer Disputes Redressal Commission, Pecuniary Jurisdiction
Consumer Court, Bengaluru: Matrimonial Portal Can Only Facilitate and Not Guarantee Marriage(23.08.2021)
Consumer Court, Bengaluru, while dismissing a complaint filed by a 35-year-old man against an online matrimonial service provider, said that a matrimo.....
Tags : Consumer Court, Matrimonial Portal
Mumbai Commission Holds Reliance Retail Liable for Defective AC Replacement Failure(20.08.2025)
South Mumbai District Consumer Disputes Redressal Commission has held the Reliance Retail liable for deficiency in service after it failed to replace .....
Tags : Consumer Protection Act, Reliance Retail, Mumbai Commission, Defective AC
NCDRC: Bank Liable for Fraudulent Online Transaction if Account Holder's Fault Not Proved(11.01.2021)
National Consumer Disputes Redressal Commission (NCDRC) has held that in case of fraudulent transactions leading to withdraw of money from a person's .....
Tags : National Consumer Disputes Redressal Commission, Fraudulent Online Banking Transaction
Reserve Bank of India Bulletin for October, 2015(15.10.2015)
The Reserve Bank of India released its Bulletin for October, 2015. The Bulletin highlights the relatively precarious state of the global economy, with.....
Tags : Rbi, bulletin, October, 2015, consumers
CCPA: Hotels/Restaurants Can't Add Service Charge Automatically or by Default in Bill(05.07.2022)
Central Consumer Protection Authority (CCPA) has issued an order barring Hotels and restaurants from levying service charges automatically or by defau.....
Tags : Central Consumer Protection Authority, Service Charge, Default
SC Directs States to Fill Up Consumer Commission Vacancies by End of January 2022(08.12.2021)
Supreme Court has issued a slew of directions in the suo-motu case to deal with the vacancies in Consumer Commissions across the country.
Tags : Supreme Court, Consumer Commission Vacancies
RERA Doesn’t Bar Homebuyers Complaint Under Consumer Protection Act Against Builder: NCDRC(18.04.2019)
National Consumer Disputes Redressal Commission (NCDRC) has held that Real Estate (Regulation and Development) Act, 2016 (RERA) does not bar filing of.....
Tags : NCDR, Homebuyers, Consumer Protection Act, RERA
Centre Authorises States to Notify Orders Under Essential Commodities Act Without Its Concurrence(08.04.2020)
Union Ministry of Consumer Affairs has authorized the States/ Union Territories to notify orders under the Essential Commodities Act, 1955, by relaxin.....
Tags : Union Ministry of Consumer Affairs, Orders Under Essential Commodities
NCDRC: Pecuniary Jurisdiction to be Determined by Value Of Goods/ Services 'Paid'(07.09.2020)
National Consumer Disputes Redressal Commission (NCDRC) has held that for determining the pecuniary jurisdiction of Consumer fora, the value of the go.....
Tags : National Consumer Disputes Redressal Commission, Pecuniary Jurisdiction
SC: Centre Made Party to Interpret the Word ‘Person’ Under Consumer Protection Act(19.09.2024)
Supreme Court while hearing a issue whether charitable trust can be considered a “consumer”, has made the Union of India a party in the case for assis.....
Tags : Supreme Court, Consumer Protection Act, Charitable Trust, Union of India
SC Says Vehicle Overloading Cant be Sole Ground to Deny Insurance(11.01.2016)
SC has ruled that overloading of vehicle cannot be sole ground for insurance company to reject claims for damages caused to vehicle in a road accident.....
Tags : SC , National Consumer Disputes Redressal Commission, overloading of vehicle
SC: Consumer Forum Can Enforce Final Orders (2003–2020); Reads ‘Any Order’ in Section 25(1)(25.08.2025)
SC has held that consumer forum can enforce final orders like sale deed execution passed between 2003 to 2020 u/s 25(1) of Consumer Protection Act, 19.....
Tags : Supreme Court, Consumer Protection Act, Section 25(1), Final Orders
Arbitration Clause Won’t Curtail Consumer Rights: Supreme Court(05.03.2018)
Supreme Court has affirmed a ruling that arbitration agreements cannot curtail the jurisdiction of the consumer forum.
Tags : Supreme Court, Consumer Rights