SC: All Proceedings Related to Land Allotment for Bom. HC's New Complex Must be Heard by Bombay HC  ||  NCLAT: No Requirement of Opportunity of Being Heard at Stage of Report Submission u/s 99 of IBC  ||  J&K High Court Notifies Video Conferencing (Nyaya Shruti) Rules, 2025  ||  J&K HC: No Violation of Detenue’s Rights for Non-Disclosure of Confidential Intel in Public Interest  ||  Bombay HC: Can’t Accept Adoption Deed as Having Presumptive Value Only because it is Registered  ||  Kerala HC: Our Jails are Well Equipped to Face Any Casualty to Any Prisoner  ||  Patna High Court: Can Grant Child Custody on Basis of Present Day Circumstances  ||  J&K HC: Feasibility or Viability of Infrastructural Project by Government Cannot Be Looked Into by Co  ||  SC: If ED Claims that it has Fundamental Rights, it Should Worry about Rights of Others too  ||  SC: Endorsement Necessary in DL for Driving Vehicle Carrying Dangerous or Hazardous Goods    

TRAI issues directions to access providers under its Telecom Commercial Communication Customer Preference Regulations, 2018- (Telecom Regulatory Authority of India) (24 Jun 2024)

MANU/TRAI/0023/2024

Media and Communication

(a) Direction regarding enhancing user-friendliness of registration of Unsolicited Commercial Communication (UCC) complaints, Preferences and Consents through Mobile Apps and Web portals of Access Provider, and

(b) Direction regarding submission of Performance Monitoring Report to the Authority in modified formats on monthly basis.

In its ongoing effort to mitigate the issue of Unsolicited Commercial Communication (UCC), commonly referred to as spam, the Telecom Regulatory Authority of India (TRAI) has mandated Access Providers to enhance their Mobile Apps and Web portals to make them more user-friendliness for registration of UCC complaint and settings of preference.

TRAI has mandated Access Providers to ensure that options for UCC complaint registration and preference management are easily accessible on Access Providers' mobile applications and websites. Also, essential details for the registration of complaints should be automatically populated, if users grant permission to access their call logs and other relevant data.

In furtherance of its efforts to strengthen monitoring mechanisms for UCC, TRAI has implemented amendments to the Performance Monitoring Report formats. In order to have more granular monitoring, all Access Providers will be required to submit PMRs on a monthly basis, as opposed to the previous quarterly reporting cycle.

Tags : DIRECTIONS   ISSUANCE   CUSTOMER PREFERENCE REGULATIONS  

Share :        

Disclaimer | Copyright 2025 - All Rights Reserved