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Release of Consultation Paper on 'Duration of alert for the called party'- (Telecom Regulatory Authority of India) (16 Sep 2019)

MANU/TRAI/0081/2019

Media and Communication

Telecom Regulatory Authority of India (TRAI) released a Consultation Paper on 'Duration of alert for the called party'. Full text of the consultation paper is available on TRAI's website. In telecommunication networks, ring tone is used to alert the called party about the incoming call. Configuration of duration of ringing time on lower side might save network resources but it may cause concerns related to network performances and customer experience if duration is much lower than the typical time one takes to answer the call. It may cause poor Answer-to-Seizure Ratio (ASR) and impact the pattern of outgoing and incoming Minutes of Usage (MoU) on Point of Interconnection (PoI). Keeping in view the impact of ring duration on quality of service experience and network performances, it is important to discover the appropriate values.

The objective of this consultation Paper is to discover values for duration of ringing which should be configured by all the telecommunication service providers to forced release calls in case no answer condition persists beyond the given duration. It further seeks inputs on appropriate measures to be taken in this regard. The paper also explores the possibility of customisation of ringing duration by the customer.

Tags : RELEASE   CONSULTATION PAPER   RINGING TIME   DURATION  

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