Search Results for Tag : consumer
Notifications & Circulars
Telecom Regulatroy Authrority of India "Trai Conducts Consumer Outreach Programme"(12.02.2018)
One of the important objectives of TRAI is to create awareness and safeguard consumer interests. Towards this objective, TRAI organizes consumer outre.....
Tags : Programme, Awareness, Consumer interest
TRAI conducts "Regional Workshop on Capacity Building of Consumer Advocacy Groups" at Hyderabad, Telangana(17.12.2018)
1. One of important objectives of TRAI is to safeguard consumer interests and create consumer awareness. Towards this objective, TRAI has instituted a.....
Tags : Workshop, Capacity Building, Consumer Advocacy Groups
Landmark Consumer Protection Bill, 2019 gets Parliamentary approval(06.08.2019)
Consumer Protection Bill, 2019 would ease the overall process of consumer grievance redressal: Shri Ramvilas Paswan
The Parliament today gave.....
Tags : Consumer Protection, Bill, Parliamentary approval
Central Consumer Protection Authority established to promote, protect and enforce the rights of consumers(30.07.2020)
The Consumer Protection Act, 2019 has come into force from 20th July, 2020. As provided in section 10 of the Act, the Central Consumer Protection Auth.....
Tags : Authority, Rights, Consumers
Consumer Outreach Program by TRAI through online meeting platform(10.09.2020)
1. Telecom Regulatory Authority of India (TRAI), through its Regional Office Kolkata, conducted Consumer Outreach Program via online meeting platform .....
Tags : Consumer Outreach Program, Online meeting
Consumer Outreach Program by TRAI through online mode(23.11.2020)
1. Telecom Regulatory Authority of India (TRAI), through its Regional Office Bengaluru, conducted online Consumer Outreach Program on 20th Nov 2020 (F.....
Tags : Consumer, Outreach Program, Online mode
Several measures taken by DoCA to provide simple and speedy redressal for consumer disputes(10.12.2020)
Central Consumer Protection Authority refers Honey Adulteration matter to Food Regulator FSSAI & extends cooperation in investigation for taking class.....
Tags : Measures, Redressal, Consumer disputes
Top Story
Union Ministry of Power promulgated Electricity (Rights of Consumers) Rules, 2020(21.12.2020)
Central Government lays down Rights to the Electricity Consumers through “Electricity (Rights of Consumers) Rules, 2020”. The Rules would play a signi.....
Tags : Rights, Consumer, Rules
Consumer Outreach Programs by TRAI through online mode(21.12.2020)
1. Telecom Regulatory Authority of India (TRAI), through its Regional Offices conducted three Consumer Outreach Program via online mode on 17th Decemb.....
Tags : Consumer, Programs, Online mode
Department of Consumer Affairs, Government of India proposes amendment in Legal Metrology (Packaged Commodities) Rules, 2011(14.07.2024)
Keeping in view of the growing ambit of the market including both offline and online platforms, the Department of Consumer Affairs, Government of Indi.....
Tags : Packaged Commodities, Consumer Affairs
Judgments
President of District Consumer Forum does not need High Court recommendation(05.10.2015)
Appointment as President to a District Consumer Forum does not require a recommendation from the High Court, and the selection process is governed by .....
Tags : district, consumer forum, president, district judge
News
NCDRC: Provisions for Jurisdiction of Consumer Commissions Not Retrospective in Operation(22.03.2021)
National Consumer Disputes Redressal Commission has held that provisions regarding Jurisdiction of District, State and National Commission under Secti.....
Tags : National Consumer Disputes Redressal Commission, Jurisdiction of Consumer Commissions
NCDRC Suspends Functioning on Account of Health Ministry’s SOP on Covid-19(19.04.2021)
National Consumer Disputes Redressal Commission has suspended sitting of the National Commission with effect from 19th April, 2021 till 30th April, 20.....
Tags : National Consumer Disputes Redressal Commission, Suspension of Functioning
Delhi HC: Anti-Profiteering Provisions Under CGST Act Upheld Since They Promote Consumer Welfare(30.01.2024)
Delhi HC while upholding the provisions concerning anti-profiteering measure & establishment of National Anti-Profiteering Authority under the Central.....
Tags : Delhi High Court, Anti-Profiteering Provisions, Consumer Welfare, National Anti-Profiteering Authority
Delhi HC Issues Directions for Expeditious Disposal of Cases in Consumer Forums(10.11.2022)
Delhi High Court while taking notice of large pendency and lack of a uniform method for prioritization of cases in the district consumer forums has is.....
Tags : Delhi High Court, Consumer Forums, Disposal
CCPA Directs to Stop Misleading Advertisements Imposing Penalty(14.02.2022)
Central Consumer Protection Authority (CCPA) has passed two orders against GlaxoSmithKline Asia and Naaptol Online Shopping and directed them to immed.....
Tags : Central Consumer Protection Authority, Misleading Advertisements
Reserve Bank of India Bulletin for October, 2015(15.10.2015)
The Reserve Bank of India released its Bulletin for October, 2015. The Bulletin highlights the relatively precarious state of the global economy, with.....
Tags : Rbi, bulletin, October, 2015, consumers
Telecom Regulatory Authority of India launches Complaint Management System portal and app(09.01.2020)
As per TRAI Act, 1997, consumer protection is an important mandate of TRAI. TRAI has taken several initiatives, over the years to protect the interest.....
Tags : Portal, Launch, Consumer Complaints
SC: Associations That Are Formed Due to Mandate of Law Cannot File Consumer Complaint(17.02.2020)
Supreme Court has observed that ‘voluntary consumer association' appearing in Section 12(1)(b) of the Consumer Protection Act, 1986 is a body formed .....
Tags : Supreme Court, Voluntary Consumer Association
"TRAI conducts "Consumer Outreach Programme (COP)" on 27.04.2018 at Gurgaon, Haryana(02.05.2018)
One of important objectives of TRAI is to safeguard consumer interests and create consumer awareness. Towards this objective, TRAI organizes consumer .....
Tags : Consumer outreach, Programmes, Workshops, Consumer interests
Central Government Notifies Rules on Revision of Pecuniary Jurisdiction of Consumer Commissions(31.12.2021)
Central Government has notified new rules to revise pecuniary jurisdiction for entertaining consumer complaints at district, state and national level .....
Tags : Central Government, Pecuniary Jurisdiction of Consumer Commissions
NCDRC: Builder Can't Levy Maintenance Charge on Flat Purchasers Without Occupancy Certificate(27.01.2022)
National Consumer Disputes Redressal Commission (NCDRC) has held that in the absence of obtaining an occupancy certificate, maintenance on the project.....
Tags : National Consumer Disputes Redressal Commission, Maintenance Charge on Flat Purchasers
CCPA Slaps Fine on Paytm Mall and Snapdeal for Selling Substandard Pressure Cookers on Platforms(28.03.2022)
Central Consumer Protection Authority (CCPA) has slapped a fine of Rs. 1 lakh each on Paytm Mall and Snapdeal for sale of substandard pressure cooker.....
Tags : Central Consumer Protection Authority, Paytm Mall and Snapdeal
Registration of Consumer Organisations (Amendment) Regulations, 2024(25.07.2024)
The Telecom Regulatory Authority of India (TRAI) has notified the Registration of Consumer Organisations (Amendment) Regulations, 2024. TRAI registers.....
Tags : Amendment Regulations, Consumer Awareness, Organisations, Authority
Consumer Forum, Hyderabad: Supermarket Charging Cost for Carry Bags an 'Unfair Trade Practice'(22.02.2021)
District Consumer Disputes Redressal Commission, Hyderabad has directed 'More Megastore' to discontinue its unfair trade practice of arbitrarily impos.....
Tags : District Consumer Disputes Redressal Commission, Carry Bags
Supreme Court: Apple Not Responsible to Trace Stolen Iphone Through Unique Identity Number(21.02.2024)
Supreme Court while observing Odisha State Consumer Commission’s order as unwarrented, has obliterated the order passed by the Commission.
Tags : Supreme Court, Odisha State Consumer Commission
CDRC: Institute Conducting Physical Classes Can't Force Online Classes on Students(06.02.2023)
Delhi Consumer Dispute Redressal Commission while directing medical coaching institution to refund the entire advance fees paid by a student has held .....
Tags : Consumer Dispute Redressal Commission, Online Classes, Fees, Refund
Centre Authorises States to Notify Orders Under Essential Commodities Act Without Its Concurrence(08.04.2020)
Union Ministry of Consumer Affairs has authorized the States/ Union Territories to notify orders under the Essential Commodities Act, 1955, by relaxin.....
Tags : Union Ministry of Consumer Affairs, Orders Under Essential Commodities
Central Government Proposes Amendments to Consumer Protection (E-Commerce) Rules, 2020(23.06.2021)
Central Government has proposed amendments to the Consumer Protection (E-Commerce) Rules, 2020. The new draft proposes a host of changes such as: (i) .....
Tags : Central Government, Consumer Protection (E-Commerce) Rules, 2020
Statute
Consumer Protection Bill, 2015(10.08.2015)
The government introduced the Consumer Protection Bill, 2015 in the Lok Sabha on 10.08.2015. The Bill aims to provide protection of the interests of c.....
Tags : consumer protection bill, 2015
RBI launches the March 2023 round of Consumer Confidence Survey(01.03.2023)
The Reserve Bank of India has been regularly conducting Consumer Confidence Survey (CCS). The March 2023 round of the survey is being launched. The su.....
Tags : Consumer Confidence, Survey, Launch
SC: Consumer Disputes Can be Raised for Goods/Services Not Connected to Profit Generation(18.04.2023)
Supreme Court while observing that commercial enterprises are not excluded from definition of ‘Consumer’ under Consumer Protection Act, has held that .....
Tags : Supreme Court, Consumer Disputes, Commercial Enterprises, Profit Generation
SC: Writ Petition Not Maintainable Against Orders Passed by State Consumer Commission(16.03.2021)
Supreme Court has opined that a writ petition under Article 226 of the Constitution of India, 1949 challenging judgments and orders passed by the Stat.....
Tags : Supreme Court, Orders Passed by State Consumer Commission
SCDRC Directs Bank to Pay 1L Compensation For Failure to Inform Loan Applicant of Rejection(02.05.2017)
State Consumer Disputes Redressal Commission, Maharashtra has held that failure to inform an applicant about rejection of his loan application constit.....
Tags : State Consumer Disputes Redressal Commission, Loan, Bank
Coal India free to exercise ‘consumer choice’ in tender(14.07.2016)
The Competition Commission of India dismissed a complaint alleging abuse of market position against Coal India Limited, holding that Coal India had ‘c.....
Tags : coal india, tender, scientific, samples, consumer, freedom to choose
Draft Telecom Consumers Protection (Tenth Amendment) Regulations, 2016(05.07.2016)
The Telecom Regulatory Authority released draft Tags : Supreme Court, Consumers
NCDRC Allows Advocates to Appear Physically if All Parties to the Matter Consent(02.09.2020)
National Consumer Disputes Redressal Commission (NCDRC) has allowed advocates to appear for physical hearing of cases if all the parties to the matter.....
Tags : National Consumer Dispute Redressal Committee, Physical Hearing
Consumer Court, Bengaluru: Matrimonial Portal Can Only Facilitate and Not Guarantee Marriage(23.08.2021)
Consumer Court, Bengaluru, while dismissing a complaint filed by a 35-year-old man against an online matrimonial service provider, said that a matrimo.....
Tags : Consumer Court, Matrimonial Portal
Transfer of subsidy to domestic LPG consumers(04.12.2018)
Attention is invited to some press reports on change in Direct Benefit Transfer (DBT) of LPG subsidy Scheme wherein it has been reported that Governme.....
Tags : Subsidy, Transfer, LPG consumers
Supreme Court: Company Buying Software for Efficiency and Profit Is Not a ‘Consumer’ under CPA(14.11.2025)
Supreme Court ruled that a person buying a product for commercial purposes linked to profit generation cannot be a consumer under the Consumer Protect.....
Tags : Company, Consumer Protection Act, Software
Rajya Sabha Passes Consumer Protection Bill, 2019(07.08.2019)
Rajya Sabha has passed the Consumer Protection Bill, 2019. The Bill seeks to establish authorities for timely and effective administration and settlem.....
Tags : Rajya Sabha, Consumer Protection Bill, 2019
NCDRC: Pecuniary Jurisdiction to be Determined by Value Of Goods/ Services 'Paid'(07.09.2020)
National Consumer Disputes Redressal Commission (NCDRC) has held that for determining the pecuniary jurisdiction of Consumer fora, the value of the go.....
Tags : National Consumer Disputes Redressal Commission, Pecuniary Jurisdiction
SC: Consumer Complaint by Allottee Against Builder Not Barred by RERA Act(03.11.2020)
Supreme Court has held that a complaint before Consumer Fora by allottees against builders is not barred by the Real Estate (Regulation and Developmen.....
Tags : Supreme Court, Consumer Complaint by Allottee Against Builder
NCDRC Orders Spicejet To Pay Rs. 60,000 For Losing Passenger's Luggage(04.01.2016)
National Consumer Disputes Redressal Commission (NCDRC) has asked SpiceJet airline to pay compensation and penalty of Rs. 60,000 to a Tripura resident.....
Tags : National Consumer Disputes Redressal Commission , SpiceJet airline
Consumer Forum Orders 3 Months Jail Term to Chennai Based Builder(02.11.2016)
Northern Chennai District Consumer Disputes Redressal Forum has ordered three months imprisonment for a city-based realtor, in a case in which Chennai.....
Tags : Chennai District Consumer Disputes Redressal Forum, builder
NCDRC: Pecuniary Jurisdiction to be Determined by Value Of Goods/ Services 'Paid'(07.09.2020)
National Consumer Disputes Redressal Commission (NCDRC) has held that for determining the pecuniary jurisdiction of Consumer fora, the value of the go.....
Tags : National Consumer Disputes Redressal Commission, Pecuniary Jurisdiction
Kar. Consumer Forum Orders BYJU's to Refund Fees to Student Over Failure to Provide Proper App(11.07.2022)
Karnataka District consumer forum has directed BYJU to refund fees of a student who alleged that the Ed-tech company did not provide him with a proper.....
Tags : Karnataka District Consumer Forum, BYJU, Refund
SC:Purchaser of Goods for Commercial Purpose is Consumer if he Uses it Himself for Earning Livelihood(14.10.2019)
Supreme Court has clarified that if the commercial use of goods is by the purchaser himself for the purpose of earning his livelihood by means of self.....
Tags : SC, Consumer
CESTAT Directs Central Excise Dept. to Reconsider Refund of Cenvat Credit to Tata Consumer Products(14.03.2022)
Customs, Excise and Service Tax Appellate Tribunal (CESTAT), Bangalore has directed the Central Excise Department to reconsider the refund of cenvat c.....
Tags : Customs, Excise and Service Tax Appellate Tribunal, Refund of Cenvat Credit , Tata Consumer Products
Delhi HC to Hotels/Restaurants: Don’t Mislead Consumers on Service Charge Using Interim Stay(12.04.2023)
Delhi High Court has clarified that the interim order shall not be shown in the display board or menu card in a manner to mislead the consumer that th.....
Tags : Delhi High Court, Service Charge, Consumer
Apex Court: Consumer Forum has Jurisdiction Over Disputes on Validity of Statutory Dues(17.09.2019)
Apex Court has ruled that Consumer forum has jurisdiction to decide disputes concerning the validity of the imposition of a statutory due arising out .....
Tags : Apex Court, Consumer Forum
NCDRC to Builder: Pay Rs 20k/Month Penalty for Delay in Project(25.01.2016)
National Consumer Disputes Redressal Commission (NCDRC) has ordered Parsvnath Developers to pay a monthly penalty to buyers for delay in handing over .....
Tags : National Consumer D, isputes Redressal Commission , Parsvnath Developers
Consumer Court, Thrissur Orders Manufacturer and Endorser of Hair Cream to Pay Compensation(05.01.2021)
District Consumer Redressal Forum, Thrissur, ordered the manufacturers of 'Dhathri Hair Cream' and film actor Anoop Menon, the celebrity who endorsed .....
Tags : Consumer Court, Hair Cream Manufacturers
NCRDRC: Consumer Protection Act Not Applicable to Educational Institutions(25.02.2021)
National Consumer Disputes Redressal Commission (NCDRC) has reiterated that the Consumer Protection Act, 1986, does not apply to Educational Instituti.....
Tags : National Consumer Disputes Redressal Commission, Educational Institutions
Cal. HC: Jurisdiction Can’t Be Assumed By Consumer Forum When Arbitration Prescribed By Special Law(23.02.2024)
Calcutta High Court has held that Court under Section 11(6) of Arbitration and Conciliation Act is not merely obligated to appoint an arbitrator but c.....
Tags : Calcutta High Court, Jurisdiction, Consumer Forum, Adjudication of Disputes
Kurnool Consumer Court Orders 4.5 lakh Compensation to Patient for Kidney Removal Without Consent(29.06.2017)
Karnool District Consumer Forum has ordered Indian Medical Association based in Hyderabad, to pay Rs 4.5 lakh as compensation and medical expenses to .....
Tags : Karnool District Consumer Forum, Indian Medical Association
National Consumer Disputes Redressal Commission Closes Till May 4(17.04.2020)
National Consumer Disputes Redressal Commission (NCDRC) has decided to remain closed until 4th May, 2020 in light of the extension of the national loc.....
Tags : National Consumer Disputes Redressal Commission, Closes Functioning
SC: Definition of ‘Consumer’ Includes ‘Consumers’(17.05.2023)
Supreme Court while referring to Brigade Enterprises Ltd. v. Anil Kumar (MANU/SC/1285/2021) has held that upon a conjoint reading of Section 2(1)(b)(i.....
Tags : Supreme Court, Consumers, Consumer Protection Act
Central Government Notifies Date for Provisions of Consumer Protection Act to Come Into Force(17.07.2020)
Central Government has issued a notification stating that most of the provisions of the Consumer Protection Act, 2019 shall come into force on 20th Ju.....
Tags : Central Government, Consumer Protection Act, 2019
Consumer Forum, Kolkata Directs VLCC to Compensate Client who Sustained Burn Injuries(20.01.2020)
District Consumer Disputes Redressal Commission, Kolkata has directed beauty clinic Vandana Luthra Curls and Curves to compensate a client who sustain.....
Tags : Kolkata District Consumer Disputes Redressal Commission, Vandana Luthra Curls and Curves
Increase in floating rate of interest arbitrarily and without transparency can warrant court interference(08.06.2015)
Consumer courts can give relief if banks lending to consumers on a floating interest rate arbitrarily, without notice to the borrower and non-transpar.....
Tags : consumer, floating rate, loan
NCDRC: Only Registered Home Buyers' Body Can File Complaint Against Builders(08.05.2017)
National Consumer Disputes Redressal Commission (NCDRC) has clarified that only registered Residents' Welfare Associations (RWAs), consumer organisati.....
Tags : National Consumer Disputes Redressal Commission, Real Estate
SC: Rejection Of Consumer Complaints On Technical Grounds Defeats The Purpose Of Granting Justice(14.05.2019)
Supreme Court has observed that dismissal of consumer complaints on mere technical grounds, add to the burden of litigation and defeat the purpose of .....
Tags : SC, Consumer
SC: Centre Made Party to Interpret the Word ‘Person’ Under Consumer Protection Act(19.09.2024)
Supreme Court while hearing a issue whether charitable trust can be considered a “consumer”, has made the Union of India a party in the case for assis.....
Tags : Supreme Court, Consumer Protection Act, Charitable Trust, Union of India
SC: Merely Leasing an Apartment Does Not Bar a Flat Buyer’s Consumer Complaint Against the Builder(05.02.2026)
Supreme Court observed that merely leasing or renting a residential flat does not exclude the owner from the definition of “consumer” under the Consum.....
Tags : Leasing, Consumer Complaint, Builder
NCDRC Benches to Conduct Only Physical Hearings from Feb 21 Onwards(16.02.2022)
National Consumer Disputes Redressal Commission (NCDRC) has resolved that all its Benches shall conduct only physical hearings from February 21, 2022 .....
Tags : National Consumer Disputes Redressal Commission, Physical Hearings
SC To NCDRC: Formulate Plan For Speedy Disposal, Use of ADR by Consumer Fora(07.09.2017)
Supreme Court has issued directions to ensure speedy resolution of disputes and utilization of alternate dispute resolution mechanisms by the consumer.....
Tags : Supreme Court, National Consumer Disputes Redressal Commission
SC: Consumer Complaint Against Common Carrier Not Maintainable Without Serving Prior Notice(20.08.2021)
Supreme Court has observed that a consumer complaint against a common carrier is not maintainable if prior notice under Section 6 of Carriers Act, 186.....
Tags : Supreme Court, Consumer Complaint Against Common Carrier
NCDRC: Malarial Death by Mosquito Bite An Accident, Insurer Labile to Pay Up(02.01.2017)
National Consumer Disputes Redressal Commission (NCDRC) has held that a malaria death caused by mosquito bite is an accident, and directed insurer to .....
Tags : National Consumer Disputes Redressal Commission, Malarial Death
DCDRC: E-Commerce Portal Liable if Seller Does Not Mention Country of Origin of Product(03.10.2022)
District Consumer Disputes Redressal Commission (DCDRC), Hyderabad while holding an e-commerce platform liable for vendor not displaying country of or.....
Tags : District Consumer Disputes Redressal Commission, Country of Origin, E-Commerce Platform
RBI releases results of Consumer Confidence and Inflation Expectations Surveys(03.02.2016)
The Reserve Bank of India released the results of its Tags : Supreme Court, Generation of Profit, Consumer
TRAI releases Scheme for Registration of Consumer Organisations(30.10.2019)
Telecom Regulatory Authority of India (TRAI) today released Scheme for Registration of Consumer Organisations. One of the important objectives of TRAI.....
Tags : Scheme, Release, Registration, Consumer Organisations
Bom. HC Quashes Rule 6(1) of the Consumer Protection Rules, 2020(23.10.2023)
Bombay High Court while quashing Rule 6(1) of the Consumer Protection Rules, 2020, has observed that rule was diluting the involvement of the judiciar.....
Tags : Bombay High Court, Consumer Protection Rules, Separation of Powers
SC: Landowner Can Seek Compensation from Builder under Consumer Protection Act(25.07.2016)
SC has held that a landowner who signs a Memorandum of Understanding (MoU) with a builder to develop apartments on his land is a consumer and can dema.....
Tags : SC, Landowner, Builder, Consumer Protection Act
SC: A Trust Cannot Be a Complainant Before Consumer Forum(09.03.2017)
Supreme Court has observed that a Trust cannot file a consumer dispute under provisions of Consumer Protection Act.
Tags : Supreme Court, Consumer Protection Act
Supreme Court Explains State Consumer Commission Cannot Set Aside Ex-Parte Order(24.10.2019)
Supreme Court has explained that District Consumer Forums and the State Commissions have no power to set aside ex-parte order thereby reiterating the .....
Tags : Supreme Court, State Consumer Commission
Chandigarh SCDRC: Misleading Ads About Weight Loss Programmes an Act of Unfair Trade Practice(22.08.2022)
Chandigarh State Consumer Disputes Redressal Commission (SCDRC) has held that act of giving false assurances by way of misleading advertisements and a.....
Tags : SCDRC, Misleading Advertisement, Consumers
Arbitration Clause Won’t Curtail Consumer Rights: Supreme Court(05.03.2018)
Supreme Court has affirmed a ruling that arbitration agreements cannot curtail the jurisdiction of the consumer forum.
Tags : Supreme Court, Consumer Rights
SC: Consumer Forum Can Enforce Final Orders (2003–2020); Reads ‘Any Order’ in Section 25(1)(25.08.2025)
SC has held that consumer forum can enforce final orders like sale deed execution passed between 2003 to 2020 u/s 25(1) of Consumer Protection Act, 19.....
Tags : Supreme Court, Consumer Protection Act, Section 25(1), Final Orders
NCDRC Imposes Fine of Rs 64 Lakh on Delhi Hospital, Doctors for Negligence(16.05.2016)
National Consumer Disputes Redressal Commission (NCDRC) has imposed fine of Rs 64 lakh on a Delhi-based private hospital and three of its doctors for.....
Tags : National Consumer Disputes Redressal Commission, Hospital, Doctors
Delhi State Commission for Consumer Disputes Orders Rs 3 Lakh Compensation For Baggage Loss(27.03.2017)
Delhi State Commission for Consumer Disputes has said that no amount of monetary compensation can pay for harassment and agony a flyer goes through du.....
Tags : Delhi State Commission for Consumer Disputes, Baggage Loss
Consumer Complaints by Subsequent Transferee of Flats Not Always Barred: SC(28.11.2018)
Supreme Court has held that consumer complaints by subsequent transferee of flats are not always barred and clarified that decision in Haryana Urban D.....
Tags : Supreme Court, Consumer Complaint, Subsequent Transferee of Flats
Karnataka HC Stays Bangalore District Consumer Commission Order Holding PVR Liable for Wasting Time(11.03.2025)
Karnataka High Court has granted interim relief to PVR by staying the order passed by Bangalore District Consumer Commission which held PVR liable to .....
Tags : Karnataka High Court, Consumer Commission, PVR
Consumer Outreach Programs by TRAI through online mode(09.11.2020)
1. Telecom Regulatory Authority of India (TRAI), through its regional offices conducted Consumer Outreach Programs via online mode on 5th and 6th Nove.....
Tags : Consumer Outreach, Programs, Online mode
Mumbai Commission Holds Reliance Retail Liable for Defective AC Replacement Failure(20.08.2025)
South Mumbai District Consumer Disputes Redressal Commission has held the Reliance Retail liable for deficiency in service after it failed to replace .....
Tags : Consumer Protection Act, Reliance Retail, Mumbai Commission, Defective AC
SC: Consumer Commission Should Issue Bailable Warrant Only If Party Is Not Represented(30.11.2021)
Supreme Court has observed that the Consumer Commission should issue a bailable warrant for the appearance of a party only as a last resort. The issua.....
Tags : Supreme Court, Consumer Commission
NCDRC: Doctors Not Liable for Negligence as Long as They Follow Acceptable Practices(28.12.2022)
National Consumer Dispute Redressal Commission (NCDRC) has held that as long as doctor follows practice acceptable to the medical profession of that d.....
Tags : National Consumer Dispute Redressal Commission, Doctors, Negligence
NCDRC: Builder-Buyer Agreements Often Favours Builders’ Interest(15.06.2017)
National Consumer Disputes Redressal Commission (NCDRC), while terming some builder- buyer agreements as ‘unconscionable contracts’, has observed that.....
Tags : National Consumer Disputes Redressal Commission, Real Estate
SC: Reconsideration Required of the Judgement That Brought Doctors Under Consumer Protection Act(15.05.2024)
Supreme Court while deciding whether advocates can be held liable under the Consumer Protection Act, 1986, has observed that the judgement that brough.....
Tags : Supreme Court, Consumer Protection Act, Reconsideration, Doctors
Ministry of Consumer Affairs Issues Draft Rules for Regulation of Direct Selling Companies(05.07.2021)
Ministry of Consumer Affairs has issued draft rules for mandatory registration of direct selling companies such as Amway, Oriflame, Tupperware and sim.....
Tags : Ministry of Consumer Affairs, Direct Selling Companies
Shoppers Stop Summoned by District Consumer Forum(13.08.2019)
District Consumer Dispute Redressal Forum, Delhi has summoned Department store, Shoppers Stop over a complaint filed against it for charging a custome.....
Tags : District Consumer Forum, Shoppers Stop
Chandigarh Consumer Forum Penalizes Big Bazaar Rs. 5 Lakhs for Charging for Carry Bag(27.01.2020)
Chandigarh Consumer Forum has imposed a cost of Rs 5 lakhs on Big Bazaar, to be deposited in the Poor Patient Welfare Fund of Postgraduate Institute o.....
Tags : Chandigarh Consumer Forum, Big Bazaar
Delhi State Commission Consumer Court Grants Rs. 25L to Woman as Compensation for Medical Negligence(06.06.2019)
Delhi State Commission Consumer Court has granted Rs. 25 lakh damage to a woman who became a victim of medical negligence and lost her baby after a ho.....
Tags : Delhi State Consumer Commission, Medical Negligence
MP HC Revokes Order Restraining MPERC from Revising Power Tariff for Different Consumers(18.06.2021)
Madhya Pradesh High Court has revoked its order restraining Madhya Pradesh Electricity Regulatory Commission (MPERC) from revising the power tariff fo.....
Tags : Madhya Pradesh High Court, Revising Power Tariff for Different Consumers
Consumer Forum: Incidents Like Farmers’ Protest On Rail Tracks Not Sudden(12.10.2017)
Delhi Consumer Forum has held that incidents like farmers’ protest do not happen all of a sudden and Railways might have prior intimation of such prot.....
Tags : Delhi Consumer Forum, Farmers’ Protest
Consumer Redressal Forum Imposes Fine on Hotel for Charging a Customer Over and Above MRP(04.02.2016)
Thane District Consumer Redressal Forum has held that charging a customer over and above the Maximum Retail Price (MRP) amounts to deficiency in servi.....
Tags : Consumer Redressal Forum , MRP
Supreme Court Directs Centre to Frame Model Rules For Consumer Courts(22.11.2016)
Supreme Court, while emphasizing that “a systemic overhaul of entire infrastructure is necessary if Consumer Protection Act, 1986, is not to become a .....
Tags : Supreme Court, Consumer Protection Act, 1986, model rules
Consumer Court in Bangalore Orders PVR to Ensure Movie Tickets Mention Actual Start Time(19.02.2025)
A Consumer Court in Bangalore while hearing a complaint against PVR for wasting 25 minutes of the complainant by showing long commercial advertisement.....
Tags : Consumer Court, PVR, Commercial Advertisements
Ministry of Consumer Affairs, Food and Public Distribution celebrates National Consumer Day 2018 with the theme "Timely Disposal of Consumer Complaints"(24.12.2018)
The Department of Consumer Affairs, Ministry of Consumer Affairs Food and Public Distribution celebrated the National Consumer Day 2018 with the theme.....
Tags : Consumer Day, Celebration, Theme
SC Clarifies Filling Up Vacancies in State Consumer Commissions as per Directions(22.10.2021)
Supreme Court has clarified that the process of filing up vacancies in the State Consumer Commissions as per directions issued by it on 11th August 20.....
Tags : Supreme Court, Vacancies in State Consumer Commissions
Madras High Court Seeks Report on Filling of Posts in District-Level Consumer Forums(19.08.2015)
Madras High Court has sought report from Secretary, Department of Cooperation, Food and Consumer Protection regarding steps taken by him to fill vacan.....
Tags : Madras High Court,Consumer Dispute Forums
International Cases
To prove conduct under Section 10(2)(a) of Competition Act, 2010, it is not necessary to show actual harm to a competitor(20.07.2017)
Present order is related to proceedings initiated under Section 30 of Competition Act, 2010 vide Show Cause Notice No. 14/2016 dated 08th March, 2016 .....
Tags : Consumers, Information, Provisions, Violations
SC Upholds Bom HC Order Quashing Rules Prescribing Eligiblity for Consumer Commission Appointments(03.03.2023)
Supreme Court while upholding Bombay High Court decision to quash provisions of Consumer Protection Rules 2020 prescribing eligibility for Consumer Co.....
Tags : Supreme Court, Consumer Commission, Appointment, Consumer Protection Rules