Search Results for Tag : Consumer Protection
Notifications & Circulars
Landmark Consumer Protection Bill, 2019 gets Parliamentary approval(06.08.2019)
Consumer Protection Bill, 2019 would ease the overall process of consumer grievance redressal: Shri Ramvilas Paswan
The Parliament today gave.....
Tags : Consumer Protection, Bill, Parliamentary approval
News
CCPA Directs to Stop Misleading Advertisements Imposing Penalty(14.02.2022)
Central Consumer Protection Authority (CCPA) has passed two orders against GlaxoSmithKline Asia and Naaptol Online Shopping and directed them to immed.....
Tags : Central Consumer Protection Authority, Misleading Advertisements
SC: Centre Made Party to Interpret the Word ‘Person’ Under Consumer Protection Act(19.09.2024)
Supreme Court while hearing a issue whether charitable trust can be considered a “consumer”, has made the Union of India a party in the case for assis.....
Tags : Supreme Court, Consumer Protection Act, Charitable Trust, Union of India
SC: A Trust Cannot Be a Complainant Before Consumer Forum(09.03.2017)
Supreme Court has observed that a Trust cannot file a consumer dispute under provisions of Consumer Protection Act.
Tags : Supreme Court, Consumer Protection Act
CCPA Imposes Rs.1 Lakh Penalty on SpiceJet Over Dark Patterns Used for Loyalty Programme Consent(16.07.2026)
Central Consumer Protection Authority (CCPA) fined SpiceJet Rs.1 lakh for using pre-ticked checkboxes to secure consumer consent for its loyalty progr.....
Tags : Spice Jet; Central Consumer Protection Authority; Loyalty Programme
CCPA Fines Chaayos Rs.50,000 for Default Inclusion of Service Charge in Bills(15.07.2026)
Central Consumer Protection Authority (CCPA) imposed a Rs.50,000 penalty on Chaayos for automatically adding service charges to customers’ bills throu.....
Tags : Central Consumer Protection Authority; Chaayos; Service Charge
SC Upholds Penalty on Bank For Delay in Cheque Presentation under Consumer Protection Act(16.04.2026)
Supreme Court held that a bank’s failure to present a cheque within its validity period, without reasonable explanation, constitutes deficiency in ser.....
Tags : Penalty, Cheque, Consumer Protection Act
SC Upholds Bom HC Order Quashing Rules Prescribing Eligiblity for Consumer Commission Appointments(03.03.2023)
Supreme Court while upholding Bombay High Court decision to quash provisions of Consumer Protection Rules 2020 prescribing eligibility for Consumer Co.....
Tags : Supreme Court, Consumer Commission, Appointment, Consumer Protection Rules
SC: Not Including Content Shown in Trailer, in Main Movie Doesn’t Amount to ‘Deficiency of Service’(23.04.2024)
SC has held that if movie creators do not include the contents of a movie trailer in the main movie, that does not amount to deficiency of service on .....
Tags : Supreme Court, Deficiency of Service, Consumer Protection
SC: Healthcare Services Covered Under Consumer Protection law(02.05.2022)
Supreme Court has said that doctors and healthcare services are not barred from the ambit of the Consumer Protection Act of 2019 and termed the concer.....
Tags : Supreme Court , healthcare services , Consumer Protection Act of 2019 , Public Interest Litigation
Judgments
Vehicles purchased by company for officers’ personal use not excluded from consumer protection law(08.07.2016)
The National Consumer Disputes Redressal Commission held that vehicles purchased by a company for its directors for their personal use are not exclude.....
Tags : consumer protection, vehicles, comercial use, directors
Central Government Notifies Date for Provisions of Consumer Protection Act to Come Into Force(17.07.2020)
Central Government has issued a notification stating that most of the provisions of the Consumer Protection Act, 2019 shall come into force on 20th Ju.....
Tags : Central Government, Consumer Protection Act, 2019
Bom. HC Quashes Rule 6(1) of the Consumer Protection Rules, 2020(23.10.2023)
Bombay High Court while quashing Rule 6(1) of the Consumer Protection Rules, 2020, has observed that rule was diluting the involvement of the judiciar.....
Tags : Bombay High Court, Consumer Protection Rules, Separation of Powers
SC: Cannot Make Advocates Liable for Deficiency of Service Under Consumer Protection Act, 1986(14.05.2024)
SC has held that advocates cannot be made liable for deficiency of service under the Consumer Protection Act, 1986 as re-enacted in 2019 and observed .....
Tags : Supreme Court, Deficiency of Service, Consumer Protection Act, 1986
Central Government Notifies Consumer Protection (E-Commerce) Rules, 2020(24.07.2020)
Central Government has notified Consumer Protection (E-Commerce) Rules, 2020 to prevent unfair trade practices in e-commerce, direct selling and also .....
Tags : Central Government, Consumer Protection (E-Commerce) Rules, 2020
SC: Consumer Forum Can Enforce Final Orders (2003–2020); Reads ‘Any Order’ in Section 25(1)(25.08.2025)
SC has held that consumer forum can enforce final orders like sale deed execution passed between 2003 to 2020 u/s 25(1) of Consumer Protection Act, 19.....
Tags : Supreme Court, Consumer Protection Act, Section 25(1), Final Orders
Draft Telecom Consumers Protection (Tenth Amendment) Regulations, 2016(05.07.2016)
The Telecom Regulatory Authority released draft StatuteConsumer Protection Bill, 2015(10.08.2015)
The government introduced the Consumer Protection Bill, 2015 in the Lok Sabha on 10.08.2015. The Bill aims to provide protection of the interests of c.....
Tags : consumer protection bill, 2015
CCPA Imposes Rs. 1 Lakh Penalty on Britannia Over Misleading ‘100% Whole Wheat Bread’ Claim(24.10.2026)
Central Consumer Protection Authority fined Britannia Industries Rs. 1 lakh for misleadingly marketing bread containing only 62% whole wheat flour as .....
Tags : Central Consumer Protection Authority; Britannia; Whole Wheat Bread
SC: Commercial Transactions Not Within the Purview of Consumer Protection Act, 1986(08.04.2024)
Supreme Court has held that commercial disputes cannot be decided in summary proceedings under the Consumer Protection Act, 1986 but the appropriate r.....
Tags : Supreme Court, Consumer Protection Act, 1986, Commercial Disputes
SC to Centre/State: Amend CP Rules on Appointment Process of Commission Members(15.03.2023)
Supreme Court has directed Centre & States to comply with direction in Secretary, Ministry of Consumer Affairs v. Dr. Mahindra Bhaskar Limaye (MANU/SC.....
Tags : Supreme Court, Consumer Protection Rules, Amendment, Appointment Process
CCPA Fines Rs. 1 Lakh Penalty on United Biscuits over Misleading ‘Wholewheat’ Claims(31.08.2026)
CCPA fined United Biscuits Rs. 1 lakh for misleadingly marketing McVitie’s Marie as “Wholewheat”. It found the claim deceptive as the biscuits contain.....
Tags : Central Consumer Protection Authority; Penalty; Misleading
CCPA: Hotels/Restaurants Can't Add Service Charge Automatically or by Default in Bill(05.07.2022)
Central Consumer Protection Authority (CCPA) has issued an order barring Hotels and restaurants from levying service charges automatically or by defau.....
Tags : Central Consumer Protection Authority, Service Charge, Default
SC to States: Start Appointment Process for Consumer Commissions 6 Months Before Vacancies Arise(27.07.2022)
Supreme Court has held that Rule 6(4) of the Consumer Protection Rules 2020 require that the process of appointments shall be initiated by the state g.....
Tags : Supreme Court, Consumer Protection Rules, Vacancies
Rajya Sabha Passes Consumer Protection Bill, 2019(07.08.2019)
Rajya Sabha has passed the Consumer Protection Bill, 2019. The Bill seeks to establish authorities for timely and effective administration and settlem.....
Tags : Rajya Sabha, Consumer Protection Bill, 2019
CCPA Slaps Fine on Paytm Mall and Snapdeal for Selling Substandard Pressure Cookers on Platforms(28.03.2022)
Central Consumer Protection Authority (CCPA) has slapped a fine of Rs. 1 lakh each on Paytm Mall and Snapdeal for sale of substandard pressure cooker.....
Tags : Central Consumer Protection Authority, Paytm Mall and Snapdeal
Central Government Establishes Central Consumer Protection Authority(24.07.2020)
Central Government has established the Central Consumer Protection Authority with its headquarter at New Delhi, with effect from 24th July 2020.
Tags : Central Government, Central Consumer Protection Authority
Mumbai Commission Holds Reliance Retail Liable for Defective AC Replacement Failure(20.08.2025)
South Mumbai District Consumer Disputes Redressal Commission has held the Reliance Retail liable for deficiency in service after it failed to replace .....
Tags : Consumer Protection Act, Reliance Retail, Mumbai Commission, Defective AC
SC: Definition of ‘Consumer’ Includes ‘Consumers’(17.05.2023)
Supreme Court while referring to Brigade Enterprises Ltd. v. Anil Kumar (MANU/SC/1285/2021) has held that upon a conjoint reading of Section 2(1)(b)(i.....
Tags : Supreme Court, Consumers, Consumer Protection Act