J&K&L High Court: Maternity Leave is a Constitutional Right and Cannot be Treated as State Charity  ||  P&H High Court: Second Anticipatory Bail Plea is Not Maintainable After Supreme Court Rejection  ||  Bombay High Court: No Prior Sanction is Required to Prosecute Police For Custodial Assault  ||  Allahabad High Court: Strict Proof of Marriage is Unnecessary if Couple Lived as Husband and Wife  ||  Delhi High Court: UP Passport Disputes Cannot be Filed in Delhi Only Because MEA is Based There  ||  Bombay High Court: Revenue Officers Cannot Decide Caste Status to Remove Tribal Land Protections  ||  Calcutta High Court: Punjab National Bank Liable to Compensate Farmers For Crop Insurance Lapse  ||  Calcutta High Court: Joint Settlement of Liquor Licence is Allowed if All Eligible Heirs Consent  ||  Delhi High Court Holds Multiple Sclerosis is a Specified Disability under the RPWD Act  ||  Allahabad High Court: An Alibi Must be Proved at Trial and Cannot be Accepted by the IO Alone    

Union Consumer Affairs Minister, Shri Ram Vilas Paswan launches 'Consumer App': A one stop solution for consumer grievance redressal at the palm of every consumer across the nation- (Press Information Bureau) (01 Oct 2019)

MANU/PIBU/1468/2019

Consumer

In order to fast-track consumer grievance redressal process and provide an effective forum for consumers to give their valuable suggestions to the Department on consumer related issues, Union Minister of Consumer Affairs, Food and Public Distribution Shri Ram Vilas Paswan launched the 'Consumer App' today in Krishi Bhawan. Another bold step towards achieving the objective of 'Digital India', the app aims to provide a one stop solution for consumer grievance redressal at the palm of every consumer across the nation via mobile phones.

The Consumer App is loaded with various consumer centric features which will benefit both Consumers and the Government. Consumers can sign-up with an OTP (one time password) and create an user ID and password to use the app. Consumers will now be able to lodge complaints / Grievances directly through this app which then will be taken up with companies for quick redressal. Feature to track the lodged grievances is also built in this app. Various important links that will be useful to the consumers are also available in the app.

The knowledgebase available in the app is a very useful feature that will help consumers get information pertaining to 42 Sectors including Consumer Durables, Electronic Products, e-commerce, Banking, Insurance, etc. Consumers can use this app in Hindi and English on both Android and IoS platforms. This App can be downloaded free of cost from Google Play Store or App Store for Apple. Consumers can also give their valuable suggestions through the Consumer App.

Tags : CONSUMER APP   LAUNCH   GRIEVANCE REDRESSAL  

Share :        

Disclaimer | Copyright 2026 - All Rights Reserved